Manager, Inside Sales

JOB SUMMARY 

The Inside Sales Manager is responsible for developing inside sales strategies and leading a team of Inside Sales Representatives to increase retention and achieve growth targets for assigned accounts.   

DUTIES & RESPONSIBILITIES 

• Developing sales strategies, setting sales targets and directing activity to retain and expand sales to meet goals 

• Recruiting, training and coaching Inside Sales Representatives 

• Optimizing the sales process and collaborating with field sales organization  

• Managing customer relationships and sourcing new business opportunities through in-bound lead follow up and out-bound cold calls and emails 

• Communicate corporate vision, mission and strategy to the team and create plans to drive accountability 

• Lead by example with consistent displays of DuBois values and culture 

• Foster teamwork through collaboration and cooperation 

• Managing a portfolio of existing customers that do not require in-person sales visits or service. 

• Generate new sales from past customers that do not require in-person sales visits or service. 

• Prepare scripted introductions and become proficient in their use for cold calls. 

• Manage cost center budget  

QUALIFICATIONS 

• 5 years of Inside Sales Management Experience 

• Experience with CRM and Microsoft Office 

• In-depth understanding of sales process 

• Strong leadership and team management skills 

• Possess very strong skills with phone sales. 

• Excellent verbal and written communication skills. 

• Driven and ambitious individual with strong desire to succeed 

• Experience in specialty chemical industry. 

• Capable of processing sales orders via the DuBois Customer Service ordering process. 

EDUCATION REQUREMENTS 

• Bachelors degree in business, chemistry or other related discipline.