Manager, Supply Chain & Commercial Operations - Indonesia

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office, Warehouse

Job Description

About Us
Our mission is to enable our customers to make the world healthier, cleaner and safer. All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement.

Job Description
In this exciting role, you will be part of the Thermo Fisher Scientific Indonesia organization build out, heading the implementation of the operations strategy to support for our local customers and partners.

Your key responsibilities (including but not limited to):

Partner with Local Commercial, Finance, Legal, Regulatory teams, and Regional/Global Supply Chain and Customer service teams to le driving a consistent customer experience to ensure the appropriate infrastructure, people and processes are in place to support Indonesia GTM strategy

Develop & Implement Indonesia Quote to Cash & Procure to Pay processes, starting from receiving customer inquires until final shipment to customer, and all operational processes and communication with customers and internal partners between those points

System Savvy, High Levels of familiarity with SAP (S/4Hana Preferred) as it relates to Q2C, P2P, distribution, and transportation processes

Implement Indonesia logistics and warehousing strategy, coordinating with 3PL warehouses and freight forwarders to set up and enable processes for activities such as product importation, local inventory storage, inbound/outbound handling, and transportation to domestic customers

Partner with legal, regulatory, commercial, trade compliance, freight forwarders, and Indonesia local customs put in place processes and procedures which facilitate product importation

Process first customer sales orders and develop operational team to support business growth trajectory in sustainable manor

Cost & Business Annual Planning for Supply Chain Expenses, accountability for OpEx, Freight & Duties, optimizing within budget

Responsible for prudent inventory management - DOS, Net $, E&O, scrapping & obsolesce

Management of the entire customer order backlog, ensuring timely responses, customer feedback, and processing of customer orders through order booking, product delivery, complaints, etc,

Partner with commercial team to understand local stocking requirements, implement local planning processes and inventory

Compliance (statutory, regulatory, business specific) in everything that we do in E2E Supply Chain

Champion Quality, Safety, EHS, Cybersecurity etc., across the organization

Implement, track, report, and improve upon key performance metrics

Qualifications:

• 7-10 years+ experience cutting across multiple supply chain functions such as customer service, purchasing, procurement, logistics, distribution, planning, etc
• Proficiency in both English, and Bahasa Indonesia
• BA/BS degree in Supply Chain Management, or Business Administration preferred. Other similar majors may be considered in conjunction with relevant on the job experience
• Familiarity with Indonesian Import / Customs requirements and processes, as well as product specific regulations
• Demonstrated ability to work with external 3PL providers to facilitate operations, control, optimize cost
• Experience in Life Sciences, Bio-tech, or Pharmaceutical Industry, with medical devices, cold chain, dangerous goods preferred
• System/IT savvy, experience working with SAP is a must, preferably S4/Hana
• ERP Deployment experience preferred

OTHER SKILLS AND ABILITIES

• Compliance Champion - Integrity at the center of everything we do
• Comfortable when working under ambiguity in a matrixed organization
• Very strong sense of personal ownership, self accountability, strong in driving operations
• High energy and the ability to thrive in a fast-paced environment with aspirational objectives
• Ability to work in a multi-cultural environment, at times across time zones

Join us in making a meaningful impact. Apply today to become a part of our team!

Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.