Market Research Analyst - Contractor

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week.

Essential Job Duties

As a Market Research Analyst (Contractor), you'll be responsible for researching, managing, and analyzing key research projects to provide actionable insights. In addition, you'll help drive research operations, from managing our research repository to facilitating participant recruitment to documenting best practices for research. Your efforts will help inform marketing  and business decisions, drive winning strategies, and democratize our research program. Your hunger to uncover insights and operationalize our methods will be critical in identifying unique angles and strategic opportunities for growth. 

If you are curious by nature, are ultra organized, enjoy building new processes and can collaborate with people across the business, this could be a great contractor role for you!

Contract Length: 6 months, with possibility of permanent full time hire

Schedule: Part Time, 20hrs/ per week

Key Responsibilities

• Support high-impact research projects that align with BambooHR's business objectives, assisting from start to finish.
• Draft surveys, discussion guides, and other study types to answer a wide variety of research questions.
• Effectively communicate research findings to various stakeholders through compelling reports and presentations. Communicate in ways that are accessible, easy to understand, and likely to incite action.
• Act as a guide to non-researchers who run their own research projects. Answer questions, review their methodology, and provide advice that improves research quality.
• Support and enhance research operations, such as participant recruitment, vendor management, and documentation.
• Develop standards, templates, and processes for conducting research, from project initiation to insights dissemination.
• Help structure and formalize our self-service/democratized research program, designing guidelines and processes that enhance the effectiveness of research conducted by non-researchers across the company.
• Support the set up and maintenance of a research repository, ensuring reports from researchers and others who do research are accessible, actionable, and effectively communicated across teams.
• Manage participant recruitment, scheduling, consent, and incentive fulfillment.

What You Need to Get the Job Done

• 3+ year of market research or other applicable experience
• Bachelor’s degree in market research, social sciences or another relevant field
• Adequate knowledge of data collection methods (surveys, interviews, etc.)
• Experience with both quantitative and qualitative research methods
• Academic and practical experience with a wide array of new product, brand, advertising and customer satisfaction research methods
• Proficiency with research tools such as User Testing, Qualtrics, Typeform, Dovetail, Optimal Workshop, Crayon, & Pendo

What Will Make Us REALLY Love You 

• Your strong analytical and critical thinking skills 
• You have a propensity to dig deeper and uncover insights
• An ability to interpret large amounts of data and to tell a story with it
• You have strong communication, collaboration, and stakeholder management skills
• You have excellent organizational skills and a strong attention to detail
• You can effectively prioritize tasks and meet deadlines
• An ability to translate complex concepts and methodologies into easily understood language

What You'll Love About Us

• Great Company Culture. We’ve been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor,  & Comparably for our great workplace culture.
• Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
• Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!
• Health Benefits. Medical with HSA and FSA options, dental, and vision.
• Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
• Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus.
• Give back.  Get paid to give your time to the community: ask us about this!
• Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses.
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location. #LI-Hybrid