Marketing Assistant

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

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Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. 

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Function of Position:

As part of the regional Marketing team reporting to the regional Senior Group Marketing Manager, the Marketing Assistant is responsible for supporting the UKI marketing team with programs, projects, customer events and communications.  This role provides administrative and logistical support for the organisation of marketing and sales events in coordination with the events team. This position will support the marketing team with the creation, approval submission and distribution of marketing materials.  Additionally, the Marketing Assistant will coordinate and assist with customer communications using digital channels.

Roles and Responsibilities:

Events

• Supporting the Marketing Events Specialist with coordinating and organizing local customer events, including preparing speaker agreements, processing POs and ensuring compliance and processes are met.
• Supporting the Marketing Events Specialist with tradeshows on site when required.
• Provide logistical support to the sales team with Truck system bookings.

Marketing Communication

• Serve as point of contact and project coordinator for customer-facing Marketing Communication projects; work both independently and collaboratively with cross-functional contributors
• Coordinate direct customer communications through digital channels
• Initiate and manage the content creation process, including regionalising collaterals for the UK & Ireland markets
• Collaboration with branding and design teams across EU and Global
• Serve as the point of contact for all submissions via the Content Management System
• Prioritise and handle numerous projects and tasks using project tracking systems and databases to help maintain high quality (timelines & budget) collaboration within the EU Marketing team and US global creative team, approved content, files and descriptions.
• Working with commercial and regional marketing team on customer training events to include assisting with presentation communications as required.

Administrative Tasks

• As required, coordinate logistics for production and delivery of promotional materials for scheduled events, manage production within budget, working with key vendors through a purchase order system.
• Create contracts, new vendors, process Purchase Orders (POs) and invoices, for these events and get manager’s approval and signatures.
• Prepare and send speaker fees agreement and organise their travel & accommodation when applying.
• Coordinating customer surveys, leads and contacts to create accurate records within the CRM system and email marketing database.

Qualifications

Required Knowledge, Skills, and Experience:

• Apprenticeship or bachelor’s degree or equivalent experience in event management, marketing, preferably acquired in an international, fast paced and changing environment.
• Minimum 1-2 years’ work experience in events management and / or marketing.
• Languages (spoken and written): fluency in English required.
• Good interpersonal, verbal, and written skills coupled with ability to interact with a variety of departments and customers (marketing, sales, market access, and healthcare professionals).
• Self-starter with ability to edit and update Microsoft Office, Adobe Acrobat and HTML files; working effectively using content management systems and document control systems for approvals.
• Strong organizational skills and ability to work in a team-environment providing cross- functional support.
• A keen ability to coordinate projects, organizing, prioritizing, and coping with various tasks.
• Flexible and reliable, and strong attention to details.
• Travel up to 10% -15% required, mostly in the UK region.
• Location: Reading – Full time (3 days per week in office)

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.