Marketing & Sales Support Manager

Under the supervision of the Vice President, Sales Operations, the Marketing & Sales Support Manager’s core responsibilities include managing sales support staff, overseeing customer pricing, product set-up and maintenance. Responsibilities: • Manage sales support staff • Oversee customer pricing matters including price discrepancies, price changes and maintaining customer price files • Oversee sales materials and samples for all customer presentations/opportunities • Oversee customer item set-up forms and vendor data requirements • Ensure that departmental processes, procedures, and customer requirements are properly documented on internal company resource site • Oversee tradeshow preparation, logistics and execution including scheduling, product training, overseeing shipments, merchandising, and ensuring expenses are kept within budget • Manage and oversee administrative and account management functions of key e-commerce partners including Amazon.com and Walmart.com • Support additional digital marketing efforts including Google and e-commerce advertising as well as email marketing • Develop marketing content including copy for products, packaging, promotional materials, and social media • Provide directions to graphics team for promotional materials • Review and proofread materials from graphics to ensure requirements are met and materials meet brand standards Requirements: • Bachelor’s degree in business, Marketing or related field • 5+ years in a marketing or customer service environment with at least three years in management or supervisory role • Previous Tradeshow or Event planning a plus • Strong problem solving and critical thinking skills • Excellent time management skills and ability to manage multiple tasks • Proven interpersonal and communication skills, including effectively influencing and coaching others • Excellent analytical and decision-making abilities • Strong and consistent attention to detail • Strong proofreading capabilities • Ability to work independently EOE Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Flexible schedule • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Paid training • Professional development assistance • Referral program • Retirement plan • Vision insurance • Work from home Compensation Package: • Bonus opportunities Schedule: • 8 hour shift • Day shift • Monday to Friday • No nights Application Question(s): • What is your target salary range? Education: • Bachelor's (Required) Experience: • Customer Service &/or Marketing: 5 years (Required) • Management or Supervisory Role: 3 years (Required) Ability to Commute: • Jacksonville, FL 32223 (Required) Work Location: Hybrid remote in Jacksonville, FL 32223