Medical Assistant II (MA II)- Patient Services

Responsibilities

This position is responsible for providing administrative support (Front Desk), clinical support as a medical assistant and Phlebotomy as a Patient Services Technician.

1. Administrative support functions include, but are not limited to, the following:

? Check-in and check-out functions, including registration, cashiering and end-of-day close out.

2. The clinical support functions include, but are not limited to, the following:

? Providing patient care functions for an assigned clinical area, under the supervision of a Physician, Registered Nurse, or Licensed Vocation Nurse, ensuring the safety and comfort of patient and families according to legal, organizational and professional standards. Some duties may be delegated to this position by the physician or RN. This position requires additional duties which include administration of injectables and assisting with minor office procedures.

3. The Patient Services function include:

? Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider. Perform CLIA waived testing (i.e., urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, finger stick PT/INR, monospots, sed rates, rapid steps) as described in the laboratory procedure manual with minimal/no supervision. Maintain accurate laboratory records and make available for inspections/audits by Lab Supervisor/Director, Lab Consultant and CLIA Surveyors. Perform necessary quality controls; participate in proficiency testing as required. Maintain lab instruments as indicated by manufacture recommendations and follow all safety guidelines in effect.

4. This position may be required to rotate to multiple departments.

Job Title: Medical Assistant Patient Services II MA II

Location: Downtown at The Shops Houston, KSC Tunnels

Department: Family Medicine

Job Type: Full Time

Salary Range: $42,697 - $52,744 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)

Qualifications

Education

Required: High School diploma or G.E.D. and Graduate form an accredited Medical Assistant Program.

Preferred: Associate or Bachelor?s Degree in related field.

Experience

Required: 5 years of directly related experience as a Medical Assistant with Certification/Registration as a

Medical Assistant

OR

6 years of directly related experience as a Medical Assistant with no Certification/Registration as a Medical

Assistant.

5 years of direct face to face customer service experience to include cash handling or collections experience

within a medical office, healthcare setting or other service-related industry.

3 years of directly related experience performing phlebotomy services in a patient service center, clinic, or

hospital setting. 1 year of waived testing and specimen processing experience in clinical setting

Preferred: 3+ years of working in a physician, hospital, or medical office environment to include patient

registration, appointment scheduling and medical billing to include:

? 1+ years in Primary Care

? 1+ years in a Specialty Care setting

2+ years of insurance and /or managed care experience to include insurance verification and the ability to

identify, understand and communicate plan details to patients with HMO, PPO, EPO, Medicare and other

plans.

5+ years direct phlebotomy service experience in a Patient Service Center, Clinic, or hospital setting.

License(s)

Required: Certified or Registered as a Medical Assistant.

Preferred: Certified Phlebotomist and Certified/Registered Medical

Special Skills

Required: Those hired into this position must complete the KSC review/skill validation program within 90 days

of hire.

Able to use related equipment and supplies for selected patient population.

Experience with computers and Windows-based software.

Excellent verbal and written communication skills. Ability to practice good customer service principles and

practices.

Basic Medical & Nursing terminology.

Basic Math ability.

Preferred: Ability to use Microsoft software applications including Word and Excel.

10 key touch.

Knowledge of electronic medical record systems.

Prior EPIC experience

Other

Required: Ability to speak, write and understand English

Preferred: Bilingual - English/Spanish

Working Environment: Clinic

About Us

Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston?s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.

Why Kelsey-Seybold Clinic?

• Medical, Vision, and Dental
• Tuition Reimbursement
• Company Matching 401K
• Employee Reward and Recognition Program
• Paid time off for vacation, sick, and holidays
• Employee Assistance Program
• Continuing Medical Education allowance