Medical Treatment Facility Tier 2 Support/Network Administrator

Who we are:
Smartronix is a U.S. based, highly regarded information technology (IT) and engineering solutions provider specializing in Cloud Solutions, Cyber Security, Systems Integration, Worldwide C5ISR and Data Analytics, and Mission-Focused Engineering. Founded in 1995 and headquartered in Maryland, Smartronix has more than 10 operating offices with approximately 800 employees at strategic locations worldwide. Across today's demanding and ever-changing technology and warfare landscapes, we continue to provide innovative, secure, and agile solutions that transform and modernize operations and contribute to our national security and well-being.

Who Are Our Employees?
Our employees are encouraged to think big and collaborate every day. We ensure that each employee is not only aware of our strategic vision; they are a part of it. This is because we know that our employees are critical components to the company's ever-growing success. Committed to ensuring the highest levels of customer satisfaction, Smartronix is structured around the programs and technologies we support to provide optimal and seamless operations. Due to our talented workforce, we have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.

Who we are looking for:
The Network Systems Administrator shall provide Tier 2 touch labor support for the HQ PACAF/SG Shared Services Hosting Environment,, known as the PCD System and the network infrastructure located at all PACAF MTFs. The Network Systems Administrator shall provide support to medical PMOs and MTF military/Contractor medical system administrators in maintaining the operational status of the medical applications at facility. Additionally, Administrator personnel performing Tier 2 services shall meet the Enterprise Operations System/Network Administrator qualifications listed below. Some of the tasks that will be performed to provide server operations/maintenance include but are not limited to:

• Maintain/troubleshoot Network Connectivity issues
• Support DHA Global Service Center with installing, maintaining and securing clinical workstations with the DHA standard desktop image
• Application support
• Perform basic PC hardware troubleshooting
• Support Refresh of PC Hardware by deploying new computer equipment to MTF staff
• Work with centralized Contractor Tier III reach back staff for problems above local ability
• Provide support in maintenance of business continuity and disaster recovery program
• Provide support in LAN/WAN/PC/Server-related security program
• Support MTF with Video Teleconferencing program
• Manage functional application of an automated call distribution system
• Maintain library of current scripts, software media, and licenses
• Provide support in installation of clinical end user devices, servers, network devices, and peripheral devices
• Provide support in network upgrade and expansion as needed
• Interface with base communications squadron personnel as needed
• Provide on-call support for MTF

Required Skills • Ability to administer CITRIX XenApp 5 and ICA Client
• Knowledge of DoD and Air Force instructions governing IM/IT
• Ability to deploy and administer AHLTA in a CITRIX environment
• Ability to deploy and administer CHCS in a CITRIX environment
• Ability to deploy and administer PIMR in a CITRIX environment
• Knowledge of Microsoft PC Operating Systems (XP, Vista, and Windows 7)
• Knowledge of Windows Terminal Services
• Knowledge of PC Remote Control software
• Knowledge of server/application virtualization
• Demonstrated ability to interface with local MTF executive staff
• Knowledge of software code and Web application code

Required Experience • Five years of IM/IT experience in a healthcare environment
• Two years of proven experience with administering VMWARE VSphere 6
• Three years of server hardware and software experience
• Three years of experience with WAN/LANs to include routers, switches, VPNs
• Two years of proven experience with administering Windows Server 2012/2016
• Bachelor's degree or equivalent experience in IT related field
• Cisco CCNA or equivalent experience
• COMPTIA Security + certification
• Maintain an active American Heart Association Cardio Pulmonary Resuscitation certification

Level of Education 2 Year Degree

Travel Requirements No Travel Required

Clearance Level Required 04. Secret

US Citizenship Required Yes

Category Information Technology

Position Type Full-Time/Regular

Smartronix is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. Selected applicant will be subject to a background investigation. Smartronix is an Equal Opportunity/Affirmative Action employer.