Merchandising Price Value Innovation - Director

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Director of Price & Value Innovation will design and implement holistic price and value strategies that drive customer value perception in alignment with category roles and overall sales, trip, and margin objectives. You will work within the Price & Value team, partnering with peer-experts focused on innovating and executing everyday pricing, promotion, and coupon strategies as well as category merchants responsible for overall front store category strategy and financials.

You'll gather internal and market data, build and conduct robust analyses to develop customer and category insights, test & learn and deploy refined price & value strategies within the CVS Pharmacy front store business.

Successful candidates will be strategic thinkers with the ability to structure and solve complex problems in a fast-paced and dynamic environment. Clear, compelling storytelling with the ability to impact and influence stakeholders at all levels will also be critical to this role.

Responsibilities Include:

• Develop and implement test & learn agendas including hypotheses, test design, measurement & implications for the business.
• Present facts and recommendations in a compelling story that brings audiences along, in forums that include structured working sessions and leadership strategy discussions.
• Structure & solve multi-dimensional business challenges through robust data, internal and external customer & category analysis to identify insights & actionable strategies to drive customer value perception.
• Identify insights & actionable strategies to drive customer value perception. Develop and test to implement holistic, customer centric value strategies to inform scalable business driving strategies.
• Create and evaluate business scenarios via business case development, P&L proformas or expected results / success criteria.
• Create and manage multi-dimensional, multi-year roadmaps and implementation plans, including reporting & measurement to continually refine results.
• Build trusted and collaborative relationships with colleagues across the Front Store organization including merchandising, marketing, loyalty, store operations, data science.

Required Qualifications

• 10+ years of relevant experience in either Management Consulting or Retail/CPG with Merchandising familiarity - understanding of retail merchandising basics (i.e., Category Management), and merchandising organizational structures and processes
• Ability to abide to a hybrid office approach of 3 days in office, 2 at home, out of our Welleslley, MA, Boston, MA or Woonsocket, RI offices
• Mastery of Microsoft Excel and PowerPoint
• Experience leading, developing, and managing cross functional teams
• Willingness and ability to travel up to (25%)
• Self starter, self led, project manager
• Analytical and problem-solving skills
• Ability to concisely present to senior leaders and build trust.
• Ability to create & tell a compelling story telling across teams & level
• Ability to operate in an ambiguous, innovative environment
• Ability to learn quickly and think critically in white space

Preferred Qualifications

• MBA
• Previous Management Consulting experience
• Specific experience in Retail category management, CPG, or vendor management leading strategic commercial projects with significant business impact
• Retail/CPG experience and/or experience analyzing large customer / transaction data sets

Education

Bachelor's Degree or equivalent work experience

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 12/30/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.