Network Engineer (Los Angeles, CA)

As a member of the company's Operations team, the Network Engineer will be responsible for a variety of IP and Telecom Engineering support and perform network related troubleshooting, configuration, and maintenance. The Network Engineer role will be able to manage small projects independently.

Duties:

• Provide 8 x 5 support of the Telecom and Network infrastructure environment, with 24 x 7 support in an on-call rotation
• Continuous monitoring of all network equipment via NMS.
• Respond to SNMP trap alarm notifications and resolve/repair issue (if necessary)
• Day to day support on all network related issues (trouble tickets, new circuit turn ups, etc.)
• 2nd level technical support (i.e. 802.1q, Q-in-Q, P2P) on all Ethernet connectivity (IDC to MMR, IDC to IDC, Inter-site)
• 2nd level technical support on all TDM circuits (T1, E1, DS3, OCx, Clocking, etc.)
• Support grooming of overall network to improve network reliability and scalability
• Provide support on general customer related questions
• Day to day technical support on peering issues, route server issues, etc.
• Provide support on special requests such as rDNS name change, sFlow data, and traffic utilization
• Assist in deploying and configuring Ethernet and optical switches, MPLS routers, DWDM, SONET, and BGP routing, etc.
• Manage IPAM Database
• Implement maintenance windows (i.e. software upgrades, hardware failures, migrations, etc.)
• Maintain inventory database
• Travel to other CoreSite data centers for onsite support and/or maintenance as needed
• Promote and demonstrate the behaviors consistent with CoreSite's culture and 8 Guiding Principles
• Special projects as assigned

Requirements

Knowledge, Skills & Abilities:

• Must be able to work off shifts and weekends as needed
• Good knowledge of switched network topologies, MPLS, VPLS, trunking, and port configuration
• Good knowledge of network tools such as ping, traceroute, ssh, nslookup, etc.
• Good understanding of the OSI Reference Model
• Good understanding of digital hierarchy: DS0, DS1, DS3 and SONET networks
• Strong attention to detail and organizational skills
• Strong problem solving and troubleshooting skills
• Experience working with SONET network elements
• Experience working with DWDM
• Good understanding of Peering or experience working with Internet Exchange Points
• Experience working in a data center environment
• Experience dealing with Tier 1 & 2 carriers, ISPs, etc.
• Excellent written and verbal communications skills
• Understanding of copper and fiber cabling
• Proficient with MS Office Suite with emphasis in Excel and Visio
• A knack for grace under pressure and a sense of urgency that puts the customer first

Education/Experience:

• High school diploma, trade school degree preferred
• Minimum 5 years of networking experience with Brocade and Cisco OS or equivalent

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand 1/3 - 2/3 of the time
• Ability to walk 1/3 - 2/3 of the time
• Ability to sit 1/3 - 2/3 of the time
• Ability to climb and balance 1/3 - 2/3 of the time
• Ability to stoop, kneel, crouch and crawl 1/3 - 2/3 of the time
• Ability to reach with hands & arms 1/3 - 2/3 of the time
• Ability to smell, talk & hear
• Ability to use hands to type, handle & feel
• Ability to reach with hands and arms
• Ability to see at close and distance ranges and the ability to see color
• Must be comfortable working in a high stress, fast paced environment with shifting priorities
• Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support
• Ability to lift up to 50 pounds 1/3 of the time

Benefits

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits!

• Medical and Vision coverage through Cigna Heath Care
• Telemedicine through MDLive
• Dental Insurance through Delta Dental
• Life Insurance and Short-Term & Long-term Disability Insurance fully paid by the company
• Voluntary coverage benefits for Life and AD&D, Critical Illness, Accident Coverage, and Hospital Indemnity
• Medical and Dependent Care Flexible Spending Account (FSA) Plans and Health Saving Account (HSA) Plans
• 401(k) retirement savings plan with a generous company contribution
• Free parking or a company contribution towards a public transit pass
• Paid Parental Leave
• 16 days of Personal Time Off (PTO)
• 10 paid Holidays
• Wellness program with annual incentive
• Annual discretionary bonus incentive

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we're providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.