Network Innovation & Operations Product Manager

Network Innovation & Operations Product Manager

Remote opportunity for residents of OR, WA, ID or UT

Primary Job Purpose

The Product Manager I job family is responsible for creating the business and product plan, and articulating the product strategy, vision, design, development and ongoing oversight of products that support the launch and growth of businesses within the Cambia family of companies. These roles are responsible for all phases of new product development and management activities including defining business requirements, leading product development, implementing and sustaining the strategic product roadmap, pricing and budget models, competitive positioning and product design for both existing and next-generation product offerings.

The Product Manager job family roles are inherently cross-functional - and require close work and collaboration with counterparts in product development, data science and data engineering, user experience, operations, program, and strategy to ensure all teams are delivering high-quality products that solve real market needs.

General Functions and Outcomes

• Manage the product roadmap and prioritization process, including defining the deliverables into discrete commitments (sprint planning).
• Directs the product management activities for products to meet business, market segmentation and financial goals.
• Produces product requirements for and interfaces and documents initiatives with marketing, UX, engineering and category management teams.
• Understands the target market and primary user needs for a product.
• Synthesizes business requirements from multiple sources including or may include customer segments, healthcare product experts, brokers, and sales teams into requirement documents and agile project plans.
• Define the feature sets, and business requirements from multiple sources, focusing on measures of success, and product roadmap.
• Contribute to the long term product vision.
• May conduct market research by working with internal teams and visits to customers and other relevant companies
• Manage a products life-cycle from planning to tactical activities to cross company go to market planning.
• May specify product requirements in the form of functional requirements, user stories, wireframes, and their objectives.
• Define and drives the solutions across all departments including the development of company-wide go to market plans.
• Collaborates with team to develop and deploy strategies for improving customer acquisition, engagement, and retention.
• Writes accurate and useful functional specifications for multiple projects simultaneously.
• Ensures that all issues are identified, reported, tracked and resolved in a timely manner.

Minimum Requirements

• Proven record of creating successful products based on a balance of user needs, business goals, and technical constraints.
• Concrete experience managing complex products (preferably in healthcare) through a product development lifecycle
• Excellent interpersonal and leadership skills with demonstrated ability to lead teams and build effective working relationships with individuals and groups at all levels.
• Demonstrated project management skills including effective planning, organizing, and administration of multi-functional work responsibilities.
• Demonstrated ability to prioritize features and enhancements, and are data driven and a student of test driven design.
• Demonstrated ability to communicate effectively both orally and in writing, including formal presentations and the facilitation of group planning sessions.
• Demonstrated ability to synthesize findings, prepare reports, create executive level documents and recommend solutions.
• Demonstrated track record in developing and managing highly successful products for healthcare preferred.
• Experience with analytics, forecasting, and developing business cases.
• Ability to negotiate and resolve issues with diplomacy and persuasiveness.
• Ability to work within cross-functional teams.
• Ability to operate independently to navigate organizational complexities and to obtain resources needed to move initiatives forward.
• Ability to write executive level documents and make executive level presentations.
• Demonstrated excellent attention to detail including proven ability to manage multiple projects and priorities in parallel.
• Ability to learn new technology concepts quickly.
• Ability to think strategically and execute methodically.
• Ability to work in a fast-paced environment where continuous innovation is desired.
• For technology specific roles:
• Mobile / Desktop software experience across top-tier platforms or relevant consumer software experience, if applicable to role.
• Knowledge of Agile methodology, project and product management best practices
• Strong understanding of web design/development concepts and processes, and industry best practices for ecommerce, if applicable to role.

Normally to be proficient in the competencies listed above

The Product Manager I would have a BA/BS in Business Administration or relevant field with 4+ years' experience in a product management position in healthcare, or equivalent combination of education and experience. For technology specific roles experience in consumer-facing software & services or a start-up environment preferred.

At Cambia, we are dedicated to making the health care experience simpler, better, and more affordable for people and their families. This family of over a dozen companies works together to make the health care system more economically sustainable and efficient. Cambia's solutions empower over 80 million Americans nationwide, including more than 3.4 million people in the Pacific Northwest, who are enrolled in Cambia's regional health plans.

Cambia is a total health solutions company that is deeply rooted in a 100-year legacy of transforming the industry and the way people experience health care. We had our beginnings in the logging communities of the Pacific Northwest as innovators in helping workers afford health care. That pioneering spirit has kept us at the forefront as we build new avenues to improve access to and quality of health care for the future. Cambia is committed to delivering a seamless, personalized health care experience for the next 100 years.

This position includes 401(k), healthcare, paid time off, paid holidays, and more. For more information, please visit www.cambiahealth.com/careers/total-rewards.

We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.