Network Performance Monitoring Engineer (Product Engineer/Infrastructure)

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description
The role of the Network Performance Monitoring Engineer (Product Engineer/Infrastructure) is to provide engineering services to support the selection, deployment, and lifecycle management of the Monitoring toolset. The work is always in alignment to the current and approved Network architectural, roadmaps, technology standards and templates.

Establish written procedures, guidelines and techniques, develops, enhances, tests, supports, maintains, and debugs vended software and inhouse developed scripts that support the network monitoring functions. Individual contributor role; fully competent to work under general direction on the most complex projects, often on multiple phases, and seeks guidance and direction from more senior Network Engineers. Often responsible for the completion of a phase of a project.
Participates in various automation and integration activities, resulting in more efficient and effective operations / administration.

Key Responsibilities

• Implement and maintain a scalable and reliable network management platform, resulting in improved network performance, capacity to meet demand and growth, reduced downtime and high resiliency.
• Collaborate with key Network Engineering teams to assess current infrastructure and identify opportunities for monitoring optimization and improved network resilience.
• Assist with Audit deliverables for Network Toolset.
• Work with vendors to enhance their respective tools.
• Develop integrations for the various Network Tools.
• Identify gaps in current systems and processes and recommend appropriate solutions.
• Develop detailed documentation including process flows, use cases, and technical designs.
• Ensure compliance with security and governance standards.

Qualifications:

• 3+ years of experience in Networks or System Tools Engineering
• Strong knowledge of system and networking concepts
• Experience in deploying Network Management tools, such as Netcool, SevONE, Solarwinds, or similar in high availability environments.
• Functional knowledge of Network components such as switches, routers, firewalls, proxies, load balancers etc. Understanding of inter-dependencies of various network components
• Knowledge of networking protocols such as TCP/IP, SNMP, and NetFlow
• Experience in interpreting SNMP MIBS
• Skills in Scripting; Python, Ansible, Shell, JavaScript, or similar
• Experience with SQL and experience working with a database system (e.g., MySQL, DB2, Oracle)
• Linux/ Windows Server Administration

Desired Qualifications:

• Has installed or supported network infrastructure.
• Self-starter, self-directed and shows initiative.
• Focused on execution, delivery, and commitment to dates.
• Sound engineering foundation with network and systems troubleshooting skills.
• Strong written and verbal communications skills.
• Organized and detail oriented; strong technical acumen.
• Experience working with various software vendors including but not limited to IBM, SevONE, Datadog, SPLUNK, as well as equipment manufacturers such as Cisco, F5, HPE, etc.
• Basic knowledge in tools such as tcpdump, wireshark, and netmon.
• Experience in a financial services organization (Insurance, Banking, Investment banking).

#LI-MF1

Education

4 year Bachelors Degree (Preferred)

Experience

3 or more years of experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills
Analytical Thinking, Innovative Thinking, Internet Protocol Suite, IT Solution Design, Networking Concepts, Network Monitoring, Network Performance, Network Performance Monitoring, Network Protocols, Production Support, Teamwork, Troubleshooting

Compensation
Compensation offered for this role is $69,200.00 - 123,800.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

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