Operations Associate

Doing business since 2015, Good People Digital is the reliable partner for brands who are committed to solving their most important challenges with people-centered solutions. Technology, design, and media come second to people, always.

In our work, we optimize web, software, and marketing experiences so that genuine relationships can form and flourish between brands and their people. In our workplace, we invest in the universal human pursuit for purpose and fulfillment by only taking on challenging work that fosters growth for all. Regardless of its form, we only do one type of work—impactful work that satisfies our deepest need for doing good.

We are proud to offer remote-first opportunities. Currently our people are located in: Ohio, Tennessee, Florida, Oregon, Illinois, Minnesota, New York, Washington, and Pennsylvania.

As the Operations Associate for Good People Digital, this role is responsible for providing administrative support to the Operations Team. This is a multidimensional role that will live in the world of Business Strategy, Compliance, Human Resourcing, Talent Acquisition and Process. The ideal candidate will be organized and lean into proactive communication. Their mission will be to ensure that the business and GPD team members are well taken care of, so that our clients and projects can be supported successfully.

Requirements

1. Assist Operations Manager in daily management of administrative tasks that support the organization's day to day operations
2. Create and update systems as they pertain to Business Operations and People/Culture of the company
3. Identify opportunities for process and office management improvements
4. Organize and maintain digital back office platforms and task/project management systems as it pertains to Operations and Internal Team needs
5. Provide updates to Management and Leadership Team on a regular basis of changes around operational changes
6. Coordinate corporate travel, company outings and parties, and other events, workshops, & experiences related to the business
7. Prepare, send, sign, and track eSignatures for important business and legal documents; such as offer letters, employment agreement, vendor agreements
8. Assist with Talent Acquisition through job posting, shortlisting vetting candidates, and scheduling job interviews
9. Coordinate orientation and training sessions for team members
10. Organize and maintain internal records in a confidential manner, including but not limited to: data sheets, employee schedules/rosters, team insights, survey results, company hardware, etc.
11. Manage general business communications; including general GPD email inboxes, incoming physical and digital mail and deliveries
12. Support state, local, and federal compliance requirements as it relates to company and team
13. Assist with the continuous improvement of employment engagement, culture building, and opportunities for the team

1. 2-3 years of work experience in an administrative/office management role. Preferably in an agency setting.
2. Possess qualities such as being detail-oriented, self-motivated, and have an excellent attention to detail
3. Strong organizational and time management skills, and ability to prioritize
4. Excellent communication and interpersonal skills
5. Strong problem-solving skills and analytical abilities
6. Proficiency with Apple macOS operating systems and software.
7. Must be proficient with tools such as 1Password, ClickUp, Gusto, HelloSign, Whimsical, Zoom, Slack, Pitch, and G-Suite (including Docs, Sheets, Slides)

Benefits

• Competitive compensation, with annual reviews and merit increases
• Health care plan (medical, dental & vision)
• 401(k) plan with optional Match
• Three weeks paid vacation (plus another week during Winter Break)
• (Paid For) Semi-Annual company retreat
• Company-sponsored Training, development, and wellness program
• Remote-First Opportunity
• Inclusive Holiday Calendar + ½ day Fridays + Flex Remote Work Initiative

• Base Salary - $40,000 - $45,000 ; based upon experience