Operations Project Manager - Associate

The Commercial & Investment Bank (CIB) is a global leader across investment banking, wholesale payments, markets and securities services. The CIB Applied Artificial Intelligence (AI)/Machine Learning (ML) organization is at the center of data-driven business transformation for the CIB Operations organizations. We employ state-of-the-art AI and ML, coupled with the latest data science infrastructure and delivery of high-quality and compliant data, to harness the power of data and solve our most challenging business problems. The Program Governance function optimizes business performance by focusing on outcomes, influencing key strategic initiatives and driving execution. We act as trusted advisors to the delivery leads, and are responsible for identifying, escalating, and mitigating business risks.

As a Project Manager in Commercial & Investment Bank Applied AI/ML for Operations, you will work closely with other project managers, the program manager as well as functional partners and multiple stakeholders. You will support the business in a range of areas and this responsibility will involve effective coordination with key stakeholders across the firm to communicate and execute against the business strategy. You will need to establish a network across multiple functions supporting the business, including: Finance & Business Management, Technology, Data & Analytics and Controls. You will have a strategic mindset and a true desire to fundamentally shape how AI / ML efforts are delivered across CIB Operations. This role will challenge the candidate to take on a range of strategic projects for our rapidly evolving team.

Job responsibilities

• Responsible for portfolio governance of data and AI/ML projects including managing the Book of Work, prioritization, management reporting, dashboards and analytics
• Identify process improvements & partner across teams to implement
• Analyze data to identify opportunities and trends, presenting findings and recommendations to drive strategic decisions
• Develop a deep understanding of the end-to-end AI/ML lifecycle and all critical aspects of AI/ML development, offering guidance and serving as an advisor to key partners
• Build, develop, and maintain strong relationships with internal cross-functional stakeholders to ensure alignment and collaboration across the organization

Required qualifications, capabilities, and skills

• 2-4 years of experience in product, strategy or project management in a complex and dynamic environment
• Familiarity with big data, AI/ML, and public cloud concepts
• Strong analytical skills with the ability to connect information, articulate strategy, outcomes, and key messages
• Demonstrated ability to deliver executive presentations and messaging to senior and global business heads through excellent written and oral communication skills
• Self-starter with strong time management skills, capable of working autonomously and efficiently managing multiple tasks under pressure
• Collaborative spirit, inclusive working style, and willingness to share learning with others

Preferred qualifications, capabilities, and skills

• Identify potential roadblocks and escalate issues as needed
• Quickly learn about all aspects of the firm's AI/ML strategy and governance
• Collaborates with other team members to ensure successful implementation of the firm's & CIB's AI/ML strategy
• Ability to take ownership of individual pieces of the strategy as needed and continuously stays up to date with developments in the AI/ML field
• Previous project management or strategy experience

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.