Operations Project Manager, Sponsorship

Job Summary:

Job: Operations Project Manager, Sponsorship

Location: US Remote

Who we are.
We're fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

The role:

Ticketmaster is looking for a highly skilled Project Manager and Event Specialist to join our Marketplace Support team. You're a natural born collaborator, and enjoy working with a variety of teams, to gather information and work towards common goals.

The Operations Project Manager, Sponsorship role is an exciting position that sits on the cutting edge of support for Ticketmaster's sponsorship portfolio of 130+ clients in the US/CAN.

• This role supports a variety of clients including but not limited to:
  
  • Major Sports (MLB, NBA, NHL, NFL)
  • College Sports
  • Other Sponsorship clients
  • Event management tasks to support sponsorship and special projects initiatives
    
    • Consultation on secondary market support
    • Participate in Client Meetings
    • Establish and maintain cross-team, internal/external relationships
    • Refine and improve process and procedure

The Operation Project Manager, Sponsorship will primarily oversee and manage the creation, delivery, and QA of ticket links to Clients, to support Ticketmaster sponsorship asset activation. Requirements include interaction with Event Marketplace and Partnership Marketing teams to support link activation efforts.

This role will also have direct interaction with 130+ of Ticketmaster's Sponsorship Clients, to support QA and management of ticket links. This will include communication in a timely manner through email, and conference calls.

What the job is:

Reporting into the Manager, Marketplace Support, this role will work across various lines of business and will serve as an individual contributor charged with:

• Primarily responsible for the creation, delivery, and QA of ticket links to Clients, to support Ticketmaster sponsorship asset activation.
• Partner with Client Directors, Partnership Marketing team, and Marketplace Support teams to ensure seamless activation of ticket links during key sales cycles including Schedule Release, Onsales, Playoffs, etc.
• Work collaboratively with cross-functional teams to ensure Client channel links are delivered on time
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintain and refine process while researching and resolving problems
• Where needed, create and maintain documentation on programs

What a qualified candidate should possess:

• Bachelor's degree or equivalent experience desired.
• Must have minimum of 2 years Event Programming experience.

Intellectual

• Proven problem-solving skills
• Demonstrated ability to think outside the box and generate creative solutions
• Must be able to have topic related discussions with each of the groups you work with, understanding the results of those conversations
• Excellent verbal and written communication skills with exceptional attention to details

Interpersonal

• Flexibility that allows effective teamwork with people at all levels of the organization
• Proven ability to communicate effectively with internal teams and manage cross functional projects

Demonstrated ability to interface with Clients in a professional and clear manner

• Can work independently while working collaboratively

Motivation

• Desire to work in a fast-paced, multi-tasking, fluid environment with ever-changing priorities
• Demonstrated desire to identify and pursue alternatives to meet goals
• Must be resourceful and able to negotiate your needs from the company

Technical

• Knowledge and experience with database platform, such as mySQL database
• Strong competence in Google Drive, Microsoft Word, Excel and PowerPoint
• Basic HTML preferred
• Functional knowledge of TM Channels: ticketmaster.com, livenation.com, TM One; TM One Events, TM One Reporting.

Equal Employment Opportunity
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.