Operations Specialist - Oregon

Frontier Senior Living is seeking a skilled Operations Specialist to join our fast-paced Regional team located in Oregon. This position offers an opportunity for advancement based on demonstrated proficiency in role.

Position requires heavy travel

At Frontier Senior Living, we strive to bring new and innovative programs and services to our residents. We challenge our teams to elevate every aspect of Senior Living and highlight what we call "Frontier Culture." Success in doing so has positively impacted our growth, allowing Frontier to reach new heights. We are proud to be ranked #16 among the nation's Top 150 Largest U.S. Seniors Housing Operators by American Seniors Housing Association.

The Operations Specialist supports Senior Living community operations within a designated region, ensuring compliance with company policies and regulatory requirements. They assist the Regional Vice President in training and guiding leadership for day-to-day success.

Primary Duties and Responsibilities:

• Oversee day-to-day operations to ensure resident safety, satisfaction, and budget adherence.
• Collaborate with the Regional Vice President (RVP) to monitor and report on key areas such as labor budget and staffing.
• Assist in recruiting and retaining qualified employees, including job ad placement, interviews, and training.
• Serve as acting Executive Director or Sales Director when needed during vacancies.
• Support profitability by meeting budget and census guidelines set by Corporate.
• Implement Frontier Fundamentals.
• Conduct interviews with prospective residents and make appropriate referrals.
• Maintain maximum occupancy while ensuring resident satisfaction and compliance.
• Manage community-specific projects and tasks across departments.
• Educate communities on company policies and procedures for consistent compliance.

Other Requirements:

• High school diploma or equivalent, with additional education or training in management, marketing, or sales preferred. A degree in Business Administration, Healthcare Administration, or related field is desirable.
• Must have appropriate professional license and license must be in good standing (i.e. Skilled Care, RCF, ALF, BH).
• At least three (3) years of Operations experience, preferably in Senior Living long-term care, assisted living, or retirement housing. Experience in multi-site, multi-state operations is preferred.
• Strong communication skills in English, both verbal and written, to interact with residents and staff effectively.
• Compassionate towards seniors.
• Self-motivated individual.
• Possession of a current state-specific driver's license with a clean driving record.
• Current or the ability to obtain a state-specific assisted living administrator certificate.
• Ability to work independently with minimal supervision.
• Proficiency in problem-solving, conflict management, and budgeting.

Frontier Senior Living offers a competitive salary and a work environment that encourages initiative and fosters respect. Frontier Senior Living offers medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. We also offer a 401(k) plan with a competitive Match program. To discover more about the Frontier Senior Living team, please visit our site at https://frontiermgmt.com/

Equal Opportunity Employer/ Drug-Free Workplace