People Operations Coordinator

Is providing a first-class team member experience your passion? 

Do you genuinely believe that team members are the greatest asset of any company? 

Do you geek out on the fine details and maintaining accurate systems? 

Are all things office and employee operations your jam? 

Amazing, then you’re the type of person we’re looking for!

We’re growing and we are looking to add a People Operations Coordinator to our fast-paced and customer-obsessed People & Culture team. 

Location: The People Operations Coordinator will be managing the Austin office (~2 days/week working in office), so we’re looking for someone located in Austin, TX or willing to relocate. 

Interested in learning more? Let’s get into the details:  

In the People Operations Coordinator role, you will:

• Employee Experience: Work with fellow People & Culture team members to facilitate exceptional experiences, including world class onboarding and offboarding experiences for our global team members. 
• Smooth Operations & Process Coordination: You’re the glue that keeps our People team moving. From benefits administration to employee engagement (and many processes in between!), you’ll have the opportunity to support, coordinate and/or own a broad range of recurring and ad hoc responsibilities to support our People & Culture team. 
• Documentation & Record-Keeping: As a rapidly scaling team, documentation and compliance are critical to our success. You’ll own ensuring thorough documentation is created for all team member lifecycle events and that our team member records are organized and optimized. 
• Austin (Office) Hub Champion: You’ll be the holder of the keys to Jungle Scout HQ. Keep our Austin hub operating smoothly by managing all office operations and creating a great experience for our Austin-based team. 
• People & Culture Team Member: You’ll partner with People & Culture team members to drive company initiatives forward, like planning virtual/ in-person events and managing ad hoc People projects as needed.

Who you are: 

• This isn’t your first rodeo! You’re no stranger to the Human Resources, EA, Administration, or Project Management space, with a couple of years of experience under your belt.Detail-oriented. You’re often recognized for your exceptional attention to detail. From following a detailed process to creating and maintaining documentation, you can spot discrepancies that most would miss from a mile away. 
• Self Starting Problem Solver. You are self-motivated, operate autonomously and naturally take initiative. You love getting to the bottom of things, leveraging your resources, and finding solutions (often even before a challenge has been identified).
• Positive and Empathetic: Your positive energy is infectious to those around you. You’re naturally caring, easy-going, and optimistic.  You listen to understand, provide the ultimate service, and demonstrate empathy in all interactions. 
• Organized Multitasker & Impressive Context Shifter. With so many simultaneous projects and tasks, your colleagues often ask how you keep all your work in order. You might have a to-do list for your to-do list, but are also able to pivot quickly while managing dozens of responsibilities in an ever-changing, fast-moving environment. You understand that multiple interruptions during the day (er, hour) comes with supporting a team.
• Culture champion. You are the ultimate brand ambassador. You live & breathe our Jungle Principles. Your creativity and fresh perspectives make JUngle Scout an even better place to work. 
• Analytical. Data and insights are your trusty companions when making decisions. You leverage them strategically to drive positive outcomes.
• Growth-Oriented. You have an insatiable hunger for learning and growth. Your high-aptitude and eagerness to take on more responsibilities make you a true asset.
• Effective Communicator. Your communication skills are top-notch, both verbally and in writing. You have the knack for conveying information clearly and effectively, no matter the audience.

Bonus points:

• BambooHR experience or any HR/ benefits systems (Betterment, Justworks, RBC Insurance, Industrial Alliance).
• Onboarding, benefits administration experience
• Reporting & Analytics