People Operations Coordinator

Silverwork is the future of mortgage automation, and we need help building and supporting a strong, scalable, and remote FinTech startup at an exciting time in our evolution. That’s where our People Operations Coordinator comes in.

Teaming up with our Director of People Operations, the People Operations Coordinator will drive the tactical aspects of People Operations and free them up to focus on more strategic initiatives. If you’ve worked at a small tech business or startup before, you know that there are unlimited opportunities to directly impact a dynamic and rapidly growing company. At Silverwork, that includes culture building and social initiatives, full candidate and employee lifecycle, and general HR. This person wears multiple hats, including but not limited to: HR Tactical Expert, Cruise Director, Documentation Wrangler, Benefits Coordinator, Data Integrity Checker, Learning Leader, and Cultural Mentor, and many of them simultaneously. The ideal person for this role gets energized by owning diverse processes and programs that require multiple skill sets.

This is a great opportunity for individuals with some varied HR or People Operations experience at a fast paced growing company who are looking for a company where they can make a lasting impact. Are you excited to make a difference? Then you’re in the right place.

Requirements

What you bring:

- Professional and learning experience: At least 1-2 years of human resources or people operations experience, preferably in a startup or small tech company. (Don’t worry if your title doesn’t include those terms – what you did in those roles is the important part.) Bachelor’s degree preferred but not required for the right amount of experience. An aPHR, PHR, or SHRM-CP certification will take you to the front of the line, though.

- People-first focus: You have a clear enthusiasm for contributing to and helping cultivate a culture that is authentic, collaborative, and diverse. Our employees are humans first, employees second, and you always keep that in mind when designing People Ops programs and systems to engage and support a young, remote workforce.

- Excellent communication skills: You’ll be communicating regularly with candidates, new hires, employees, hiring managers, and leadership, so confident written communication and highly developed interpersonal skills are essential. Tone is especially important with a remote team, and you recognize (and maybe even pride yourself on) that.

- Detail-oriented and meticulous: You’re exceptionally organized, process-oriented, and can independently juggle high-priority tasks, multi-task, and context switch with ease.

- Professionalism: Confidentiality persists on every level of this role, and a proven sense of integrity, discretion, and ethical drive are a must.

- Tech-savvy mindset: You pick up new software quickly and get excited when you find a way to make things more efficient using technology - familiarity with HR tools, such as HRIS (BambooHR preferred), ATS (we use Comeet), Slack, Airtable, and Microsoft 365 suite will help.

- Creative and entrepreneurial: You’re a self-starter with a desire to work in a startup environment, an ability to learn on the fly, and an eagerness to figure out how to do things better and more efficiently.

- Chicago love: While our workforce is currently remote, it’s hard to do People Operations right without some face-to-face time. So it’s helpful that you live in the Chicagoland area.

We recognize that some applicants, especially those with the most diverse backgrounds, will refrain from applying to postings where they don’t fit 100% of the criteria. We urge you to apply anyway. Silverwork is an equal opportunity employer and committed to hiring for skill and experience through a fair and consistent interview process. This is especially important for this role.

Please note: At this time, we are not equipped for visa sponsorship. We are also limited from hiring anyone located in the state of CA, CO, or NY.

What you get:

• The chance to make an impact at a growing fintech startup
• Wide-ranging learning opportunities
•  Competitive salary with generous bonus opportunities
• Unlimited, discretionary PTO
• Profit-sharing, 401k, and free financial advisor
• Medical, dental, and vision benefits
• Flexible schedule
• Remote first environment (for the foreseeable future)
• Home office reimbursement and monthly internet stipend
• Regular virtual and safe in-person social events

Who we are:

We have six Core Values:

• Be Mindful + Think Critically
• Trust + Be Trusted
• Collaborate + Communicate
• Learn + Grow
• Take Initiative
• Get Stuff Done

We back up these Core Values with behavior, which in turn reflects our beliefs and inspires others to do the same.

Our Mission is to reinvent mortgage lending by providing end-to-end automation through our robotic operating platform. Essentially, we help small-to-medium mortgage lenders automate the repetitive parts of the loan process and free up humans to do what they do best. We like to think that we’re on the verge of a change in mortgage lending, and our products and culture reflect that.

Our Vision is to realize the full potential of automation and enable a superior customer and mortgage lender experience. Our current BOTs are only the beginning – we can’t wait to see how we can continue to improve human lives through technology.

We attract people who like working with the latest technology and enjoy creating advanced automation. We like to have fun at work and take pride in creating great software. We are committed to the professional and personal growth of our employees. We celebrate and respect each other as humans first and employees second. While we are still in startup growth mode, we are poised to do great things and need your help. Work with us!

What’s next:

After you apply on our careers page, you’ll be entered into our ATS. We will make every effort to communicate with you at every stage of your candidacy. It might just take longer than we’d all like. If your experience and energy match what we have in mind, we’ll send you a quick exercise (like writing a company communication example). If we like what we see, you’ll jump on a video call with our Director of People Operations, and we’ll go from there!

What are you waiting for? Click that apply button!