People Operations Manager

About the Role

Particle Health is looking for a People Operations Manager who is excited about developing and implementing thoughtful, inclusive, and effective people processes & programs from the ground up in support of our team and our incredibly meaningful mission.

As an early hire on the people team, you will own the day to day operations of onboarding, performance, and L&D and be a key team member in building and cultivating a culture of high performance, equity, inclusion, and mutual value creation at Particle. 

We are a company of ~45 growing to 60 this year, some team members working in our NY office twice a week and others working remotely across the US. Understanding how to support and engage  hybrid and remote teams is a must!

This role will report to the Vice President of People.

Location: Remote or NY

As the People Operations Manager, you will:

• Grow our employee listening and engagement offering in a modern and dynamic way - leverage all forms of data collection across the employee journey (including engagement surveys, stay interviews, exit surveys, employee focus groups, pod work). 
  • Capture appropriate metrics/data, draw insights from analytics to help us identify development opportunities and unmet people related needs
    • Ensure that the appropriate connections are made with performance development and overall staff satisfaction
  • Culture and DEI. This role will partner across the organization to shape our culture for the future, developing an understanding of the key cultural touchstones and employee experiences. Working in partnership with our diversity, equity, and inclusion advisory team to ensure our employee experience aligns with our desired future culture
• Facilitate new hire onboarding, seasonal virtual team engagement activities, and other training under the talent development umbrella.
• Provide end-to-end management of our development programs, which include semi-annual performance reviews, annual compensation cycles, and succession planning activities. Provide guidance and training to managers in ways that drive individual and team performance while maintaining equity across the organization. 
• Work across the org to ensure we are following and adhering to state and federal employment requirements. Own the implementation and communication pieces for legislation changes and establish mechanisms to monitor progress over time. 
• Lead strategic initiatives and continuous improvement efforts. Concept, test, and launch talent programs in support of larger business and culture goals. Ensure quality of solutions meets key measurements of success.

What We Look For:

• Mission-Oriented: You're passionate about building a business that transforms healthcare in the United States
• Team-Oriented: You prioritize the good of the business over one function or individual; transparent, open.
• Service-Oriented: You are a people person who absolutely loves supporting our culture and people. You’re intrigued and energized by getting in the weeds, understand needs and guide individuals to solutions providing great experiences along the way.
• Effective Communicator: You have outstanding presentation skills; you're a confident writer and natural conversationalist. You don’t shy away from the spotlight.
• Collaborator: You're a relationship builder, consensus builder, and bridge builder with a low ego.
• Ownership: You're entrepreneurial, self-driven, and autonomous with a strong orientation toward action.
• Results-Oriented: You're outcomes-focused, persistent, and goal-driven with strong attention to detail.
• Adaptable: You're flexible, comfortable with ambiguity and change, and focused on what's next.

Desired Qualifications

• 5+ years of relevant HRBP experience, with two years in a tech startup, supporting product and engineering functions is a plus.
• Experience in all facets of talent management - performance, learning and development, compensation, employment relations, and compliance
• Outstanding written and verbal communication skills; articulate and persuasive communicator and presenter
• Entrepreneurial, self-sufficient, and self-driven - willing to roll up sleeves and get it done.
• Strong focus on learning and understanding the goals and strategies of our business units and the connection to our people.
• Proven track record of achieving goals/objectives
• Comfort and confidence presenting to small to large groups
• Ability to navigate data and people to find solutions
• Proven track record of providing HR consultation to senior leadership on strategic initiatives, compensation, and training.
• Unquestionable integrity

Benefits

• Unlimited PTO
• Remote OR Hybrid Work Environment (NY)
• 100% Paid Health Benefits
• Employer Funded 401(k) Match
• 14 Week Parental Leave
• Mental Health Benefits
• Fully Paid 1 Week Shutdown in the Summer 
• Fully Paid 1 Week Shutdown in the Winter 

Cash Compensation Range: $100,000 - $120,000

Particle Health is an equal opportunities employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

At Particle Health, we believe that creating and nurturing a respectful, equitable, and inclusive culture is the best way to work. We're developing our career pathways, performance evaluation, and employee engagement programs to ensure our employees have what they need to succeed now and in the future.

We're serious about combating burnout at Particle, and we've instituted anti-burnout policies, including Flexible Fridays and two week-long breaks throughout the year, on top of PTO and annual holidays. 

We offer a complete benefits package, including health/dental/medical coverage for you and your family, 401(k) matching, flexible work schedules and time off, generous paid parental leave with new parent coaching, and more.