Post-Market Quality Specialist

Why engineering at Stryker?

At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products. As an engineer at Stryker, you will be proud of the work that you will be doing, using cutting-edge technologies to make healthcare better. Here, you will work in a supportive culture with other incredibly talented and intelligent people, creating industry-leading medical technology products. You will also have growth opportunities as we have a culture that supports your personal and professional development.

Need another reason to apply? Check out these 8 reasons to join Stryker's engineering team: https://www.strykercareersblog.com/post/8-reasons-to-join-strykers-engineering-team

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• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Curious learners. People who seek out cutting-edge research and information to expand and enhance their ability to be ready for what's next.
• Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcome
• and will stop at nothing to ensure a project is complete and meets regulations and expectations
• Inspires others. A genuine, relationship-focused leader who connects, collaborates and fosters an inclusive environment of enthusiasm, trust and pride. He/she makes others want to follow, building momentum for action and positively influencing outcomes.
• Champions talent development. A manager who focuses on maximizing the ability, potential and contributions of themselves and others. Fosters an environment where people can excel through developing, coaching and rewarding performance

• Determine product failure root causes and evaluate risk of failures.
• Investigate related failures, design, and manufacturing history of failed devices.
• Communicate with internal and external resources globally.
• Identifying product-associated problems and assist in developing proposals for solutions.
• Review complaints for adequate closure.
• Research potential injury liability issues.
• Decide when a nonconforming event has occurred and partner with cross functional team to originate non-conformances.
• Communicate directly with customer and internal company resources to complete information needed for the complaint file.
• Communicate or facilitate communication of complaint investigation results to sales reps/customers.
• Monitor and facilitate product return for complaint investigation and analysis.
• Clarification of information provided during the Intake process to provide better clarity surrounding event descriptions.
• Perform adverse event filings, including MDR and MDV reports.
• Utilize risk management process to determine potential and actual risk related to complaint events