Principal Engagement Lead (Retainer Clients)

Job Title:  Principal Engagement Lead (Retainer Clients)-Digital Forensics and Incident Response (DFIR)

Location:  Remote, USA 

Role: Full time 

Compensation: $130k-$165K 

About Surefire Cyber 

Surefire Cyber delivers swift, strong responses to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats with end-to-end response capabilities. We provide clients confidence by helping them prepare, respond, and recover from cyber incidents—and to fortify their cyber resilience after an incident. 

About You 

You are a seasoned cybersecurity professional with a strong background in digital forensics and incident response (DFIR) and incident management. You thrive in a dynamic and client-focused consulting environment, where you can tackle complex cybersecurity challenges. You are skilled at mitigating risks and making well-informed decisions, even in high-pressure scenarios. 

You have a demonstrated ability to manage multiple cybersecurity incidents effectively. Your experience includes coordinating incident response efforts and working with cross-functional teams and external stakeholders including insurance carriers and legal counsel. You strive to consistently deliver quality-based client results and successful outcomes. 

Job Description 

Surefire Cyber is actively hiring a full-time remote Principal Engagement Lead for our Digital Forensics and Incident Response team. This role offers a team-first culture, competitive salary, equity in the company, excellent benefits, and a commitment to continuous learning. 

As a Principal Engagement Lead, your responsibilities include leading multiple active cybersecurity engagements, with an emphasis on retainer clients. This entails onboarding and maintaining a comprehensive understanding of retainer clients' environments. You will also interact with non-retainer clients, cyber insurers, and legal counsel. Your expertise will guide scoping calls and collaborate with other team members to ensure high-quality service and resolution on active client matters. 

Responsibilities 

• Lead and oversee active client-facing incident response engagements, with an emphasis on retainer clients, working closely with other team members to guide clients through the entire incident response lifecycle from detection to recovery. 
• Conduct on-boarding and scoping calls with clients to develop and maintain a full understanding and knowledge base of the client environment. 
• Provide regular updates and check-ins with clients to ensure client satisfaction and incorporate updates to client profile.  
• Work closely with other Engagement Leads and Forensic Consultants to ensure effective coordination of resources and expertise on client matters. 

Requirements 

• Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, related degree, or relevant professional work experience in these disciplines. 
• Former professional experience in leading and managing active cybersecurity engagements, including incident response, digital forensics investigations with retainer clients, legal counsel, and cyber insurers. 
• Experience in conducting security investigations in Linux and Windows environments. 
• Understanding of cloud platforms and security considerations within AWS (Amazon Web Services), Azure, and GCP. 
• Knowledge of digital forensic artifacts and tools such as ELK, Axiom, Encase, FTK (Forensic Tool Kit), Volatility, or Open-Source tools.  
• Proficiency in conducting forensic analysis, threat assessments, and post incident reviews.  
• Eagerness to learn from team, grow your knowledge, and teach your colleagues. 
• Ability to provide after-hours (on-call/weekend rotational) support as required to address critical incidents for retainer clients and maintain continuous coverage. 

Expertise in all these areas is not required, but you should be excited by the opportunity to learn new things and comfortable with working with other team members to expand your knowledge base and experience. We at Surefire Cyber invite you to apply even if you do not feel you have mastery in all the requirements listed on the job description and welcome a further discussion. 

Interview Process 

• Submit interest by applying or send a resume to [email protected] 
• Preliminary phone interview with the Chief People Officer (approx., 30 minutes)
• Virtual/Teams interview with Engagement Leads (approx., 45 minutes)
• Virtual/Teams interview with Chief Delivery Officer (approx., 45 minutes)
• Virtual/Teams interview with CEO (approx., 30 minutes) 

Benefits of Joining Surefire Cyber 

• Competitive pay and equity for all employees. 
• Remote work options. 
• Flexible PTO, holiday, and paid parental leave for all employees. 
• Comprehensive health, vision, dental, 401K matching program, disability, FSA, HSA, Life and AD&D benefits. 

Surefire Cyber is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. 

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