Principal Salesforce CPQ Engineer

We are seeking an experienced Salesforce CPQ Engineer to lead the analysis, solutioning, development and implementation of Salesforce CPQ solutions that align with our business needs. In this role, you will be responsible for communicating with stakeholders, hands-on development, customization, and implementation of Salesforce CPQ solutions. You will closely collaborate with the Salesforce CPQ technical team, cross-functional business application teams, and business stakeholders to develop scalable, high-quality, and efficient CPQ solutions.

This role is part of the IT-GTM (Go-To-Market) Systems team. The ideal candidate has empathy, curiosity, and a desire to improve and constantly learn. They possess excellent communication skills, deep technical experience in all capabilities and functionalities of Salesforce CPQ and the Force.com platform, along with a proven track record of driving best practices and processes.

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• Collaborate closely with the Salesforce technical team, the extended business applications team, and business stakeholders to understand business challenges
• Conduct workshops with stakeholders to gather detailed requirements and translate business needs into functional and technical specs
• Develop and implement scalable CPQ solutions that support our Lead to Order processes as well as align with industry best practices
• Develop, enhance, debug, support, analyze, maintain, and test new and existing Salesforce/CPQ functionality, related managed apps, and connected applications.
• Lead the technical implementation and deployment of Salesforce CPQ solutions based on architectural guidelines and business requirements.
• Conduct and participate in code reviews to ensure best practices are followed, and quality is maintained.
• Troubleshoot complex issues in Salesforce CPQ and related integrations, proposing robust and scalable solutions.
• Proactively seek opportunities for process improvement by identifying and resolving process bottlenecks, data issues, and inconsistencies to help improve operational efficiencies.
• Advocate for and implement coding best practices and continuous improvement initiatives within the team.
• Create and maintain technical documentation related to system configuration, data mappings, and workflow processes.
• Stay up to date with the latest Salesforce CPQ features and functionality and make recommendations for improvements.

• Strong understanding of lead-to-order processes in a B2B SaaS business environment.
• Excellent verbal and written communication skills and the ability to explain technical solutions to non-technical stakeholders
• Excellent technical skills in Salesforce CPQ, including hands-on experience with Apex programming language, Salesforce tools and technologies, and other related technologies.
• Minimum of 8 years of experience in Salesforce development, with at least 4 years focused on Salesforce CPQ, ideally in a B-to-B SaaS environment.
• Proficiency in Apex, Lightning Components, Visualforce, SOQL, SOSL, and other Salesforce technologies.
• Strong understanding of CPQ business processes such as product configuration, quoting, pricing, and renewals. Experience implementing product rules, price rules, advanced approvals, bundle product configuration, summary variables, guided selling, quote templates, MDQ, QCP plugins.
• Familiarity with integration patterns and tools, such as REST APIs and middleware solutions.
• Experience leading technical requirements gathering and building solutions from those requirements, working at-scale by reusing components and code to push apps out fast.
• Experience with source control systems like Git, familiarity with DevOps tools and CI/CD pipelines (e.g., Copado).
• Understanding of Agile methodologies and experience in an Agile development environment.
• BA/BS degree in Computer Science, a similar technical field of study, or equivalent practical experience.