Principal Systems Analyst

Job Description:

Principal Systems Analyst

We are looking for a Principal Systems Analyst who bring expertise in bridging business requirements with Technology platforms and solutions. In Wealth Cash Solutions - Personal Cards, we are embarking on a multi-year journey to improve our debit and credit card programs - including enhancing our ability to service customers over our live channels, improving the digital experiences (web and mobile), and optimizing our vendor partnership structure. The role involves facilitating requirement sessions with business partners and vendor partners, articulating business requirements and working within the technology organization to deliver new features/functionality.

The Purpose:

As a systems analyst on the team, you will be expected to quickly gain understanding of all the components of our applications, develop customer journey maps, data flows and inputs/outputs of the platform. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles.

The Expertise You Have:

• 8+ years of experience as a Systems Analyst for software solutions, experience with Debit or Credit card domains, PCI or HIPAA etc. will be a plus
• Experience researching, optimizing, developing and developing documentation, user stories, and specifications for moderate to complex software systems
• Proven experience with Structured Query Language (SQL) and digging into data using logging tools
• Strong understanding and experience with APIs, relational database schemas and SQL management tools
• Knowledge of the mainframe, programs and jobs would also be helpful
• Experience with Agile development methodologies
• Excellent analytical skills
• Bachelor's Degree Computer Science or related technology discipline

The Skills You Bring:

• Domain expertise in Financial Services domain
• You are detail-oriented with a real passion for accuracy, clarity, and elimination of ambiguity
• You are deeply effective in written and verbal communications
• You are a self-starter who can rapidly assimilate business processes, goals and objectives and distill them into well-defined requirements
• You understand how technology can automate business processes and can effectively propose, challenge, and engage in ideation with business and technology teams
• Good interpersonal and leadership and influencing skills (without direct authority of others)
• Self-driven, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results

The Value You Deliver

• Facilitating flow of requirements from the business to the technology team
• Reducing requirements and design risk and resulting costs associated with errors
• Exercise a passion for keeping your knowledge up to date with evolving technology
• Take ownership and accountability for figuring out what needs to be done

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to [email protected].