Product Analyst

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.

At Bose, we are constantly learning and constantly curious. We never stop imagining what better sound sounds like. The Product team leads the transformation of ideas through research, design, development, marketing, and sales, unleashing the transformative power of sound and delivering the best products on the market.

Job Description

About the Role & Team

Bose has an opportunity for a Product Analyst within the Product Quality & Analytics organization in Framingham, Massachusetts. Bose is obsessed with the details that matter to our customers, and the Product Analyst plays a key role in identifying those details for the consumer audio product portfolio. 

In this role, and as part of a cross functional product analytics team, you will collaborate closely with our partners in Product Office, Engineering, and Customer Enablement, to quickly turn data into actionable insights. With your proven expertise in finding the story within the data, you will provide clear visibility into that which matters most to our customers across our product and voice of customer data sets. You will leverage a constantly advancing set of analytics tools, to identify and size trends, answer business questions, and inform ongoing reporting and dashboarding needs. You will also provide input into the ongoing improvements of our data collection, models, analytics tools, and application requirements. This is an exciting opportunity to have a direct impact on the quality and delivery of Bose products and services, while learning and working in an innovative and creative environment that spans our entire value chain.

Responsibilities:

• Identify and size trends across multiple products, app, and voice of customer data sets.
• Develop and deliver concise, conclusive answers to business questions, backed by clear and efficient use of data and analytics best practices.
• Collaborate with the larger product analytics team to identify, define, and evaluate analytics capability enhancements as needed.

About You

• 4-year degree (math/analytics focus, advanced degree a plus)
• 2 years of experience translating data into actionable insights (consumer electronics experience a plus)
• Expertise in developing and delivering concise narratives from data.
• Proficiency in analytics tools such as SQL/Snowflake, DBT, Power BI/Tableau
• Working knowledge of business data collection systems and processes (ex: CRM, Repair, refurbishment, Logistics)
• Prior Consumer Electronics or voice of customer analysis experience a plus

Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

If you believe you need a reasonable accommodation, please send a note to [email protected]