Product Delivery Director - LATAM Payments Technology

Bring your expertise to shape and enhance the journey of products from inception to our customers' hands. Mentor a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery.

As a Product Delivery Director in Commercial and Investment Bank, you foster enhancements and optimize the way products are delivered to customers. As a leader on the team, you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their customers.

The successful candidate is a technology expert, experienced in all aspects of software development lifecycle who partners with global and local developers, solution architects, clients and external partner technology teams, regulators and market participants.

Job responsibilities

• Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
• Owns the change management framework across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
• Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Represent the organization at industry meetings and forums, advocating for the company's interests and staying informed on industry trends.
• Utilize creative thinking to leverage partner solutions, Fintech innovations, and emerging technologies to expand capabilities and footprint both locally and regionally.
• Coaches and mentors the Technology delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies

Required qualifications, capabilities, and skills

• 10+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive experience leading operational management and change readiness
• Experience in enterprise-wide release and deployment processes and strategies
• Experience in communication with C-Level Executives
• Advanced knowledge of the product development life cycle, technical design, and project execution
• Fluent in English

Preferred qualifications, capabilities, and skills

• Portuguese and Spanish proficiency is desirable

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.