Product Management Intern

Job Summary

PRODUCT INTERN - TM Core, Enterprise API

Location: NYC

Division: Enterprise, Ticketmaster Core

Line Manager: Senior Product Manager

THE TEAM

Ticketmaster's Enterprise API Team works to offer simplified integration and collaboration for Marketplace, Enterprise and Partners to help sell clients' tickets globally and unlock future business opportunities, paving the way for Ticketmaster's long-term product strategy.

THE JOB

We are currently looking for an enthusiastic Product Management Intern to join our Ticketmaster Core Team, which is part of Ticketmaster's Enterprise line of business. As Product Intern in our team you will assist in building products from existing ideas, and help to develop new ideas based on industry best practices and your collaboration with our market representatives and clients. In this role, you will be able to develop general understanding of live events and ticketing and the competitive landscape.

You will join as a member of the team evolving the Enterprise API product vision. APIs ensure Ticketmaster can securely and effectively exchange, validate and manage data with our clients. You will perform internal and external product research, which will enable in the drafting of our product strategy and multi-year roadmap.

You will be mentored by seasoned Product Managers and can expect to gain on the job experience in many aspects of Product Management. You will be expected to have an appetite to focus on our users, markets and technology to understand their problems and find innovative solutions to deliver on the needs of our clients.

The ideal candidate is both analytical and creative and is curious about large scale, data-driven applications using the latest technology.

WHAT YOU WILL BE DOING

• Analyse market requirements for current and future products by conducting market research and analysing data and reporting needs
• Define product specifications using clear and consistent user stories with any acceptance criteria or supporting documentation supplied.
• Collaborate with creative and engineering teams during the development cycle to ensure the product meets customer requirements.
• Analyse and report on the performance of features in production, reflecting on successes and identifying areas for continuous improvement.
• Assist Product Managers with profitability analysis and business cases
• Conduct competitive benchmarking

YOU

• Excellent interpersonal skills.
• Ability to work in a fast-paced environment with tight deadlines.
• Results orientated and delivery focused.
• Strong attention to detail.
• Excellent presentation, written and oral skills.
• Flexible approach to working hours.

TICKETMASTER VALUES

Rock Solid Reliability - I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Winning Teamwork - I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity - I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

CULTURE

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passiondelivering world class experiences - Fan First.

You would have got a first feel of what it is like working at Ticketmaster through our career site and looking at our Ticketmaster Values. Are you ready to start your journey with us? One of your first stops would be our Going Live Session, our own way of welcoming you to Team Ticketmaster.

Ticketmaster is the world's largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster now processes over 500 million tickets. As part of Live Nation Entertainment, the largest live entertainment company in the world, Ticketmaster is traded on the New York Stock Exchange as NYSE: LYV.

Ticketmaster operates in over 30 countries across North America, South America, Europe and Asia Pacific. Overall, the company employs over 6,500 individuals. Ticketmaster was established in Phoenix, Arizona in 1976.

The expected compensation for this position in NYC is:

$20.00 USD - $25.00 Hourly

The expected compensation for this position in Westchester is

$20.00 - $25.00 Hourly

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law. It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County. Similar positions located outside of Westchester County will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Westchester County, a potential new employee's salary history will not be used in compensation decisions.