Product Manager

Description

AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.

Our Payments mission - We make money move in real estate!

We are looking for a Product Manager for our Payments Risk & Fraud product engineering team. This PM will help achieve that mission by protecting our property manager customers and the millions of residents, property owners, suppliers, and vendors, with whom they send and receive billions of dollars.

This is a high-impact role where you will be responsible for developing tools to proactively mitigate negative outcomes and empower our operations team in efficiently probing potentially problematic behavior.

Your impact

• Collaborate with the engineering team to execute on prioritized goal
• Collaborate closely with Risk & Fraud Operations teams to establish a strategic plan for ensuring the secure and sustainable expansion of our payments business within all APM real estate segments
• Prioritize and define key projects that effectively address and mitigate Fraud and Risk, staying adaptable to evolving trends within the real estate ecosystem
• Take ownership of refining and defining metrics for your team's initiatives, emphasizing their impact on both our business and customers

Must have

• A minimum of 1 year of hands-on experience in product management
• Experience working collaboratively with software development, UX, and QA teams
• Ruthless in prioritization and creation of focus/clarity for the team on long-term initiatives
• A natural collaborator who knows how to drive decision-making and can influence through informal authority
• Proven ability to lead and partner with senior leadership

Nice to have

• Experience within the Trust & Safety, Payments Fraud, and Risk domains at scaled technology companies
• Strong background in consulting or entrepreneurial ventures, bringing valuable insights and a proactive approach to the role
• An engineering background
• Skilled at striking the right balance between fraud/risk reduction, customer experience, and business enablement

Compensation & Benefits

The base salary/hourly wage that we reasonably expect to pay for this role is: $110,000 - $165,000. The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate's skills, education, experience, etc.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits including but not limited to:

• Paid Time Off (PTO)
• Medical, dental, and vision benefits
• Long-term and short-term disability insurance
• 401(k)
• Wellness benefits

Interns / full-time temporary / eligible variable hour employees are eligible for benefits including but not limited to:

• Medical
• 401(k)
• Wellness benefits

Why AppFolio

Grow We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio.