Product Manager

About Us

ClickTime is a recognized leader in time management software, serving thousands of enterprises, nonprofits, and governments worldwide. From bootstrapped beginnings to sustained profitability - all funded by a dedicated, growing customer base, and without any venture capital funding - ClickTime has tracked over $170 billion worth of employee time, helping customers improve their workforce efficiency, profitability, and resource planning. While headquartered in San Francisco, ClickTime’s 40+ employees work remotely throughout the United States, with continued plans for remote growth. 

About the Role

We are seeking a seasoned and passionate Product Manager to join our small but mighty product team. In this role, you will own the full product lifecycle — from discovery through delivery — ensuring our products meet customer needs and strategic objectives. You'll be deeply involved in every phase of development: conducting customer interviews, identifying and prioritizing strategic opportunities, crafting detailed specifications, and collaborating closely with our engineering teams. Your strong technical aptitude will enable you to communicate effectively with engineers and derive insights from large datasets to inform product decisions. Additionally, your proven experience in enhancing products using AI technologies will be instrumental in driving innovation and delivering exceptional value to our users.

Responsibilities

• Define, refine, and maintain the product roadmap
• Engage deeply with customers, stakeholders, and market data to uncover unmet needs and develop new product features or enhancements
• Deliver clear and detailed product requirements, user stories, technical product specifications, and prototypes, with a focus on using data and AI tools
• Coordinate with cross-functional teams, including Engineering, Design, Sales, and Marketing, to ensure seamless execution
• Analyze key product metrics (eg, engagement, usage patterns, feature adoption), structure and organize large datasets, extract meaningful trends, and recognize key data patterns.
• Support go-to-market activities, including working closely with customer-facing teams, assisting marketing strategies, and aligning product launches with business goals
• Use technology tools to streamline tasks, automate repetitive processes, and make data-driven decisions. Apply your knowledge of AI and emerging technologies to identify ways to enhance product features and stay ahead of industry trends

Qualifications

• 3+ years in a product management role
• Previous experience in a technical role or a proven ability to work closely with engineering teams on complex, data-driven projects. Familiarity with working on products that involve intricate data sources
• Experience incorporating AI technologies, such as large language models (LLMs) or machine learning, into products. Knowledge of adjacent AI trends and their practical applications in a B2B SaaS context
• A solid understanding of enterprise customer requirements, including security, privacy, and compliance
• A proactive approach to managing every aspect of the product lifecycle, from discovery to delivery

ClickTime provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.