Product Manager, Growth

Pumpkin promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.

How we’re making this happen:

Premium Insurance: Best-in-class coverage to enable the best, most advanced treatments and therapies when it matters most – without compromise

Innovative Wellness Plans: Personalized preventive care products designed with vets to prevent, reduce, and detect health risks earlier to extend quality of life

5-Star Experience: Concierge service & experience powered by pet experts and industry-leading technology to make decisions and providing care stress-free & frictionless

Mission-Driven Culture: We put pets' best interests at the center of everything we do. We dream big and solve big problems. We embrace speed, agility, and fearlessness to jump the highest fences, dig new and bigger holes, and fight for the toys we believe in.

Pumpkin is looking for a passionate and innovative Product Manager to lead our growth strategy, developing and implementing strategic initiatives aimed at accelerating our customer base. In this role, you’ll champion a culture of experimentation, constantly iterating and refining strategies through data-driven insights and user feedback to optimize product performance and user engagement. Leveraging your expertise you’ll be responsible for journeys and experiences that resonate with consumers and the clinics treating their pets. Collaborating closely with Design and Engineering, your impact will position Pumpkin as the go-to choice for pet owners seeking high-quality pet insurance products!

This will be a hybrid position, with a minimum requirement of 2 days a week in the New York City office.

What You'll Do:

• Lead the ideation, prioritization, and execution of new features and product enhancements that align with Pumpkin's mission of prioritizing pet health and delivering exceptional value to pet owners.
• Foster a culture of experimentation, creating an environment where new ideas are consistently validated through user research, A/B tests, multivariate testing, and other experimentation methodologies
• Act as our customer’s biggest advocate through developing a deep understanding of user personas, pain points and journeys, ensuring their needs are at the forefront of every decision.
• Embrace the MVP concept, distilling the product down to what is desirable, viable, and feasible, and continuously iterating and enhancing based on user feedback and market demands.
• Leverage data to identify opportunities, uncover insights, and make compelling cases for action, driving informed decision-making and continuous improvement.
• Collaborate with multidisciplinary teams, including engineering, design, and business stakeholders, to scope, design, concept test, and deliver innovative solutions that delight our customers and drive business growth.
• Monitor and report on product KPIs and the impact of features to stakeholders and leaders, fostering transparency and accountability while driving continuous improvement.

What We're Looking For:

• 5+ years of Product Management experience, ideally in B2C technology forward organizations
• Demonstrated track record of success driving growth and optimizing user experience in dynamic, fast-paced environments.
• Strategic thinking abilities to translate high-level business objectives into actionable product initiatives, possessing an insightful eye for identifying growth opportunities and driving product innovation.
• Analytical mindset with a data-driven approach to decision-making, proficient in leveraging metrics, KPIs, and user insights to inform product strategy and measure success.
• Exceptional communication and collaboration skills, effectively aligning stakeholders across cross-functional teams where teamwork and adaptability are paramount.
• Thrive in a dynamic, fast-paced environment where sharing ideas, embracing diverse perspectives, and adapting to changing priorities are essential for success.
• Genuine passion for animals and a deep understanding of the bond between pets and their families. Your dedication to improving the lives of pets and their owners will be at the core of everything you do at Pumpkin.

Bonus Points:

• Experience in the pet health industry or with pet-related products/services.
• Experience working in B2C or B2B tech product organization
• Experience or knowledge of the insurtech space

The compensation for this position ranges from $110,000- $130,000 (annually). Compensation may vary outside the listed range, based on a number of factors including but not limited to location, qualifications, performance, skills, and experience. The compensation range listed is just one component of Pumpkin’s total compensation package for employees. Total compensation packages, depending on the position, may also include incentive compensation, discretionary bonuses, and other short or long-term incentives. If hired, employees will be in an ‘at-will position’ and Pumpkin reserves the right to modify compensation (as well as any other discretionary payment or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

Pumpkin's Core Values:

Pets Come First: Put what’s best for pets at the center of everything we do

Trust the Pack: Help families make empowered pet care decisions

Jump Fences: If there’s a will, there’s always a way over them

Share Toys: Be generous with our gifts and amazing things will happen

Dig New Holes: Challenge conventions to create the future of pet health care

Pumpkin is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other characteristic protected by federal, state or local laws.