Product Manager - Media Processing

It's an amazing time to join Dalet as we continue to shape the future of media production, management and distribution. Mature and stable like a large corporation, yet agile and growing like a start-up, Dalet is the perfect place for talented, internationally minded and highly motivated individuals looking to join a very dynamic company where things get done.

Dalet empowers media-rich organizations to transform their production and distribution workflows – accelerating media operations, maximizing collaboration and creating higher value from content. As a leading media technology and service provider with over three decades of innovation, our software solutions enable greater control, enhanced visibility and increased productivity for content professionals and storytellers around the globe.

Leading organizations such as Fox Networks Group, Arsenal Football Club, MediaCorp, Audi, and the BBC trust Dalet to support their daily content operations. Our team is driven by a passion for media and committed to empowering a world where compelling stories are beautifully made, effortlessly told and thoughtfully delivered.

Learn more at www.dalet.com and https://www.linkedin.com/company/dalet-digital-media-systems

Role Description

At the core of Dalet solutions, several media engines (AmberFin, DDM and FSP)  are currently used to process video/image, audio and subtitle/caption.

As Dalet is transforming its business model and solution offerings from license-based to subscription and SaaS, the Product Management team is looking for a Product Manager to lead the evolution of those engines towards a unified cloud native file-based media processing service consumable by Dalet solutions. 

This role in the Product Management team will actively interact with Customers, Prospects, Presales, Marketing, R&D and Customer Success and handle the following responsibilities :

• Define functional and non-functional requirements regarding file-based media processing in the News, Media Workflows and Transcoding markets
• Specify the key functionalities to deliver agility, flexibility, ease of integration in the supply chain, functional richness and a compelling user experience
• Ensure the creation of cloud native next generation services allowing a consumption in subscription and SaaS modes

Collaborate with the Marketing, Product Marketing, Sales and Presales teams to build a product roadmap

• Based on the market analysis and competitive research of Product Marketing, as well as on the feedbacks gathered from customers and prospects, identify and understand problems and opportunities
• Build and maintain a roadmap in line with the market goals (high-level requirements and milestones)
• Identify the unique selling points of the product in the targeted markets to prioritize their development

Contribute to the promotion of the product internally and externally:

• Contribute to the evangelization of the product during private or public events, such as conventions, on-line events, presentations to customer, prospects or partners.
• Support the sales force for product related questions
• Be the reference point on technical and functional aspects of the product
• Write and maintain the technical product associated documentation (datasheet, release notes)

Define and evolve the product in collaboration with R&D and Customer Success:

• Write detailed requirements in interaction with R&D
• Define the user experience and interfaces in interaction with the UI/UX team
• Support the development of the product by clarifying open issues raised by R&D
• Maintain a documentation of the associated costs required to deliver and operate the product
• Manage the release plan (content and delivery milestones)
• Continuously improve the customer journey with the Customer Success team
• Identify and resolve issues pro-actively (internal process, sales queries, trade-offs, priority calls) which can impact the corporate goals (delay, technical issues, risks).

• Proven experience in file-based media processing workflows for Linear TV and Digital outlets (OTT, SVOD), in particular on audio and video standards used in professional and consumer environments (E.g. IMF, MXF, AS02, MP4, TS containers. J2K, ProRes, MP2, H264 video codecs. ATMOS, Dolby E, AAC, AC3, EC3 audio codecs)
• At least 3 years of Product Management experience, preferably on a B2B SaaS product.
• Practical experience in cloud native architectures, technologies(Kubernetes, Docker, Linux) and concepts.
• Practical experience in designing API first products
• Experience working with Cloud/SaaS services such as Amazon AWS, Google Cloud and Microsoft Azure
• A thoughtful leader, customer centric, who instills confidence and is also able to get into the weeds.
• Excellent communication skills, with the ability to articulate both verbally and in writing a compelling vision.
• Used to working in an international distributed team environment, with large projects and in complex organizations.
• Disciplined and results oriented. Must be entrepreneurial with a high-level of energy, intensity, dedication, and an unrelenting drive to succeed and win.
• Ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.
• Fluent in English (written and spoken).
• Travel, when safe to do so, will be required to participate in internal/external meetings: up to a quarter of the time.