Program Manager - Atlanta, GA

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title: Program Manager

Location: Atlanta, GA

Position Overview:

This position focuses on ensuring the strategic solution programs are delivered on time, within scope, budget and with quality. The Project Manager is accountable for supporting the successful delivery (development, deployment, and adoption) of strategic programs that are critical for NCR. These programs have direct correlations to bringing new solutions to market and generating additional revenue for NCR. Being effective in this role requires a natural ability to lead, build strong trusting partnerships across the organization and drive progress. This requires a highly resourceful individual who thrives in a fast-moving, complex environment requiring strong emotional intelligence and self-motivation. Ability to influence & energize a diverse set of stakeholders towards a common goal.

Responsibility will include:

• Support cross functional team whose charter includes delivering/leading key strategic solutions for NCR; these are global, strategic high-risk programs involving complex cross-program management
• Critical to deliver projects on time, on budget, on scope with high quality.
• Develop and execute project plan and all related tasks. Manage multiple project teams across various phases of project lifecycle
• Internal status meetings and reporting (tracking timeline, cost, scope). Ensure Go-No-Go checklists are followed for each product lifecycle phase.
• Create dashboard to track deployment plans - limited releases, customer specific deployments
• Publish weekly dashboard and coordinate steering committee meetings where needed
• Mobilize cross functional teams to ensure accountability towards the program and hold them accountable for their deliverables (Sales, SW Development, QA, SW Support, HW Support, Training, Solution management, Marketing, Go To Market, etc.)
• Ensure the solution is ready for market and cross functional deliverables are completed as per the project plan
• Ensure resources are committed and engaged for all project phases
• Issue and escalation management
• Formal risk assessments (internal and external) and mitigations

Core Competencies for successful performance in this role are:

• Bachelor's degree in computer science, business, or a related field
• Strong familiarity with project management software tools, methodologies, and best practices
• Proven ability to solve problems creatively
• Experience with API Management (e.g. Apigee) and API based integrations
• Experience seeing projects through the full life cycle
• Excellent analytical skills, strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Highly developed communications skills (written/verbal) and interpersonal savvy
• Quick learner, curious with high sense of urgency
• Comfortable escalating, presenting, and addressing any feedback from the executives.
• Work with experienced project manager to assist them or to follow through on action items as agreed

Basic Qualifications:

• 5-7 years of program management and related experience
• Undergraduate Degree (BS, BA, BBA)
• Background in software business, specifically familiarity w/ modern software trends (SaaS, Cloud, Telemetry, etc.)
• The successful candidate will be high-energy, agile-minded, proactive, a direct communicator, highly organized and committed to driving results.
• Smart, strong analytical skills and ability; outstanding project management, execution, and business acumen
• Good sense of self and strong personal presence
• Willingness to work hard and lead

Preferred Qualifications:

• Undergraduate degree in Project management or Statistics
• Knowledge of Retail, Financial or Hospitality industry with a focus on omnichannel/omni-commerce programs.
• PMP certification
• CSM certification
• Six Sigma certification

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.