Program Manager, Economic Mobility

Connected Communities supports our community teams, resident leadership, partners, and stakeholders in developing and implementing collaborative strategies that have measurable, positive effects on the residents who call the communities we manage home. We partner with more than 3,000 service partners nationwide to connect our residents with programs, services, and resources that deliver measurable and meaningful results for individuals and families. Begun in 2017 as a division of WinnCompanies, in 2024 the Connected Communities Foundation launched as WinnCompanies’ non-profit operating foundation partnership centered on genuine community development.

Connected Communities’ Economic Mobility department creates, implements, and scales promising programs centered on the economic stability and mobility of affordable housing residents.

We are seeking an Economic Mobility Program Manager to manage daily operations and contribute to the strategic expansion of our economic mobility programs, with a majority focus on the HUD Family Self-Sufficiency (FSS) Program.

The ideal candidate for Economic Mobility Program Manager will be accurate, reflective, mission oriented, and eager to work within a growing and changing organization to build economic mobility pathways for residents

This is a hybrid opportunity, with 2 days being remote. This role offers a regular business hour schedule: Monday - Friday 8 AM - 5 PM. The pay range for this position is $75,000-85,000 annually, and is performance bonus eligible.

Responsibilities

• Take responsibility for daily operations of FSS and other economic mobility programs. Identify and troubleshoot issues that arise outside the confines of standard processes. Identify and act on opportunities for operational improvement. 
• Build strong working relationships with partners (including site teams, owner clients and service providers) to collaboratively achieve positive economic mobility outcomes for residents. (Travel to program sites is required up to an estimated 1-2x/month) 
• Maintain a strong knowledge of economic mobility programs, sites, and regulatory requirements. 
• Collect, sanitize, store, and load program data. Generate and distribute regular and ad hoc reports. Analyze data for insights and program evaluation. 
• Conduct research into resources, industry best practices, and other topics relevant to FSS and economic mobility programs. Ideate promising economic mobility programs and strategies. 
• Formulate policy and procedures in alignment with the strategic direction and goals of Connected Communities and the Economic Mobility department. 
• Other duties as assigned.

Requirements

• Bachelor’s degree
• 3-5 years relevant experience
• Less than 1 year supervisory/management experience
• Ability to travel 1-2 times per month throughout the portfolio.
• Skill in manipulating data (e.g. culling outliers out of a dataset). 
• Ability to convey complex information clearly, particularly in writing. 
• Ability to organize work and manage projects that involve external contributors (e.g. contracted vendors). 
• Ability to build trust and engage stakeholders.

Preferred Qualifications

• Masters degree
• Knowledge of fundamental statistical concepts (e.g. reversion to the mean). 
• Knowledge of major issues in economic mobility and poverty alleviation (e.g. racial wealth gaps). 
• Skill in upper-intermediate MS Excel functionality (e.g. FILTER, DATEDIF).

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.