Project Manager - US

DISCO Project Managers (“PM”) work side by side with clients to help them use the DISCO product for all of their ediscovery and investigation needs. From matter kick-off to case closeout, you’re the one who helps customers get the most of their DISCO solution. This is a remote position primarily supporting our clients.

Your Impact

• You will be the primary point of contact for many DISCO clients. As a result, you will have a major impact on the client’s journey
• You will work closely with the Product team and will be an important part of enhancing the product
• You will work very closely with DISCO’s account teams to ensure our customers are having a positive and successful experience

What You'll Do

• Serve as primary POC to manage client data through the ediscovery lifecycle
• Create review workflows and administer DISCO databases
• Develop advanced knowledge of the DISCO platform and its capabilities in order to advise clients on best practices for early data assessment, document review, production, depositions, and trial
• Act as DISCO ambassador to clients and at client functions
• Build rapport and establish open communication with clients regarding DISCO usage, status reporting, and core product functionality
• Deliver product training to attorneys, paralegals, and litigation support specialists
• Provide feedback and feature requests to the product and engineering teams
• Collaborate with other Project Managers and DISCO team members

Who You Are

• Minimum of 3 years of ediscovery project management experience at a law firm, in-house legal department, or service provider
• Deep knowledge of one or more industry standard ediscovery platforms, such as DISCO, Relativity, Recommind, or Concordance 
• Excellent written and verbal communication skills with a focus on detail, organization, and responsiveness
• Successfully able to manage multiple fast-paced projects simultaneously
• Strong problem-solving and analytical-thinking skills to troubleshoot technical challenges and craft creative solutions
• Committed to providing excellent service and support, both internally and externally
• Flexible and adaptable to changing priorities, scope, and technology
• Able to work independently and as part of a team
• Familiar with data collection and processing software, such as DISCO, LAW, Cellebrite, Relativity Processing, Nuix, X1, EnCase, FTK, and others
• Bachelor’s degree required

Even better if you…

• Have worked at a Consulting firm or provided consultative solutions in ediscovery
• Are certified in ediscovery platforms and applications, such as DISCO, Relativity, Nuix, LAW, or Brainspace
• Have experience working for a litigation support group at a law firm/corporation or working closely with lit support groups in your previous roles
• Have a JD
• Have worked for a software company

Perks of DISCO 

• Open, inclusive, and fun environment
• Benefits, including medical, dental and vision insurance, as well as 401(k) 
• Competitive salary plus RSUs
• Flexible PTO 
• Opportunity to be a part of a company that is revolutionizing the legal industry
• Growth opportunities throughout the company