Quality and Process Excellence Lead

Details

Description

Job Role & Responsibility/Designation

Quality and Process Excellence Lead

Delivery Process/ Function Name

Quality

Educational Qualification

BE / B Tech/ MBA/ B.Stat from a Premier Institute

Skills ( Must Have)

• Program management & change management

• Problem solving tools/ analytical skills

• Excellent communication / interpersonal, facilitation skills

• High energy level, confident, assertive and team player

Experience ( Minimum)

• Consulting Experience

• Minimum 2 years as Quality & Process Excellence practitioner & total 5 years of Experience.

• Experience of managing team of quality practitioners.

• Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering

• Exposure to ISO, CMMi or COPC will be added advantage

• Consulting experience in Shared Services Set up/BPO space is desirable

Job Description

• Responsible for driving quality initiatives for Wipro / Client Accounts.

• Working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes

• Leverage business optimization & innovation tools & application for process re-engineering

• Benchmarking processes, Mgmt dashboard set up & building the best practices repository.

• Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship

• Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation

Any Other Remarks

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.