Quality Control Supervisor

Position Description

Job Summary

What's the job?

The Quality Control Supervisor is responsible for overseeing and monitoring the inspection, testing, and performance of products manufactured at the Williamsport, MD plant to ensure adherence to established quality standards.

Major responsibilities include but are not limited to:

Supervision

• Responsible for staffing, mentoring, and developing the Quality Control team.
• Collaborate with Production, Warehouse, & Union to facilitate the completion of Company, Plant, & Role Objectives

Quality System Administration

• Maintain records to comply with third party product certification program and ISO 9001 Quality Management System requirements.
• Conduct internal and support external regulatory audits.
• Create and continually improve standard work and specification documents.
• Oversee processes to ensure compliance to established product requirements.
• Manage the Certainteed-Williamsport Warranty Claims process
• Track and report conformance metrics and act when unfavorable trends arise.
• Manage product measurement systems and oversee the calibration program.
• Advance product verification capabilities by evaluating, recommending and implementing new technologies.
• Review and approval of change notifications, deviations and corrective actions owned by Quality Control.
• Manage and Improve the Auditing system internal to Certainteed-Williamsport
• Initiator/Facilitator of Root Cause Analysis and Corrective Action Request processes for product conformance and customer acceptance issues.
• Oversees raw material lot approval process, supplier performance evaluations and supplier corrective action process.

Required Qualifications

What do you bring?

Knowledge/Skills

• Must possess the ability to; (1) understand new concepts quickly; (2) determine the appropriate approach; (3) organize, schedule and coordinate work; and (4) communicate results or progress effectively.
• Experience in Quality Control within a manufacturing environment.
• Excellent oral and written communication skills.
• Advanced understanding of the audit process including types of audits, planning, preparation, execution, reporting results and follow-up.
• Measurement system analysis knowledge.
• Ability to develop and implement quality control programs, including tracking, analyzing, reporting and problem solving.
• Skilled in root cause analysis and corrective action processes.
• A thorough understanding of quality planning and quality improvement tools and techniques.
• Strong Technical writing and verbal communication skills.
• Strong Computer Skills
• Proficient in Microsoft Office & Web-Based Programs
• Self-motivated and hands-on.

Education/Certification

• Bachelor's degree preferred
• 3 Years supervisory experience
• ISO 9001 Auditor Certification preferred
• ASQ Certification preferred

Company Summary

Why work for us?

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world's largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.