Quality Sample Coordinator

Work Schedule
First Shift (Days)

Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

When you are part of Thermo Fisher Scientific, you'll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

Responsibilities:

Globally responsible for Compliance by investigating and resolving internal/external quality events, management of CAPA plans, and supporting central lab Operations in quality issues. This individual possesses the ability to adapt, work independently and collaboratively on projects as needed, and can apply critical thinking to a multitude of varying, nuanced issues.

The role is as daunting as it is enriching. To succeed in this position, an employee will need to meet challenges head-on and be willing to seek the advice of others within the organization, as this is a role reliant upon an understanding of other departmental functions and best business practices.

Education and Experience Preferred degree:

• Bachelor's degree or minimum 2 years' experience of an equivalent combination of education, training and professional experience that provides the individual with the required knowledge, skills, and abilities.

Knowledge, Skills and Abilities:

• Proven negotiation and problem resolution skills
• Excellent verbal communication skills
• Strong attention to details
• Maintains confidentiality
• Demonstrates positive presence and strong consultation skills
• Expert knowledge of global site services
• Maintains personal accountability
• Critical thinking and problem-solving skills to support quality decision making
• Knowledge of Microsoft and ability to learn to use laboratory information management system
• Excellent time management skills

Additional / Specific Job Responsibilities:

• Monitors, tracks, manage and ensure resolution of all complaints, issues, and concerns, and escalate to management/appropriate department to ensure satisfaction of internal and external customers.
• Maintains monthly quality data for supported groups
• Ensures timely resolution of quality investigations
• Maintains team trackers
• Acts as a point of contact for QA
• Actively participates in the triage of quality events or otherwise participates in related calls
• Collaborates with subject matter experts in the review and updating of SOPs

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.