Recruiter

Job Description

Role Purpose

The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process.

Do

1. Hire the required talent from the different sourcing channels

• Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc.
• As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations
• Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro
• For the shortlisted candidates, facilitate the selection process with the technical panel
• As per the requirement by the business, facilitate different selection tests like technical programming language skills
• Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc
• Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipro's salary range, minimizing exceptions to meet average cost per candidate target
• Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance
• Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining
• Coordinate with the HRSS team for background verification of the selected candidate
• Communicate with Business Teams and Managers to from time to time on the status of joining etc

2. Manage Candidate Experience throughout the recruitment process

• Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio
• Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process
• Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience
• Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time
• Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review
• Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary
• Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system

Deliver
No.Performance ParameterMeasure1.Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add)
Numbers per quarter as per plan (Fulfilment ratio, net add)
Numbers per quarter as per plan (Fulfilment ratio, net add)2.Average Recruitment Cost Per PersonDeviation from Wipro salary range - Numbers as per plan3.Customer SatisfactionCandidate Experience - Zero escalations
Hiring Manager satisfaction score - As per plan4.Cost of hiring (Cost incurred on portals, vendors etc)Deviation from Channel Mix and Budget - as per plan 5.Compliance % Deviation from Source-to-Hire policies - Zero
Online / Tool data reliability - 100%

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