Reference Data - Operations Analyst

J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management firm with client assets of $2.4 trillion. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. Clients include institutions, high-net-worth individuals and retail investors in every major market globally.

As a Specialist within the Reference Data Team, you will manage Index Operations, requiring a comprehensive understanding of Index data and its business applications. Your role will involve managing daily business-as-usual activities within index data management operations, supporting the Asset and Wealth Management business. You will be responsible for handling exceptions for any data issues impacting downstream processes and liaising with the Technology team to resolve technical data quality issues. Collaborating with index producers to validate and resolve data issues is a key part of your role. You will conduct root cause analysis on benchmark issues, implementing controls where necessary. Your role will also involve coordinating with business groups and support functions to action any new index requirements, validating licensing requirements, and working with the vendor licensing team to define licenses. You will manage exception management, provide consumer support, escalate issues appropriately, and work towards their resolution. Lastly, maintaining documentation and regularly refreshing operational activities, as well as managing various market vendors, will be part of your responsibilities.

Job Responsibilities

• Manage day-to-day BAU within index data management operations supporting the AWM business.
• Handle exceptions for any data issues impacting downstream processes.
• Liaise with the Technology team to resolve technical data quality issues and exceptions.
• Collaborate with index producers to validate and resolve data issues.
• Conduct root cause analysis on benchmark issues through to resolution, implementing controls where necessary.
• Work with business groups and support functions to coordinate and action any new index requirements.
• Validate licensing requirements and collaborate with the vendor licensing team to define licenses.
• Manage exception management and provide consumer support.
• Escalate issues appropriately and work towards their closure.
• Maintain documentation and regularly refresh operational activities.
• Manage various market vendors.

Required qualifications, capabilities and skills

• You must have at least 2+ years of experience in Finance, Banking & Consulting industries
• 1 or more years of experience with Asset and Wealth Management products and processes
• Detailed knowledge of instruments, indexes
• Advanced Excel and PowerPoint skills required.
• Strong communications skills both written and verbal
• Good technical ability with core Microsoft products.
• Controls and innovation mind-set
• Good Analytical and Problem Solving Skills
• Excellent Time Management Skills and highly result oriented

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.