Regional CPO Manager - Dallas, TX

With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward.

Job Summary

The RCPO Manager's role is to grow Certified Pre-Owned sales with the goal of bringing consumers into the Nissan family and keeping them in the family for future new vehicle sales and aftersales opportunities.

Responsible for the communication and implementation of all NNA marketing and sales initiatives that support Nissan Certified Pre-Owned including Nissan Rental Cars (NRC), NESNA and NMAC penetrations expectations, inventory optimization, Dealer engagement and vendor utilization activities. Develops, communicates and implements tactical programs that drive CPO sales, including; objective setting, program tracking, communication and program payout. Works with field force to prioritize market opportunities and align vendor resources. Conducts in dealership visits to create action plans for incremental sales. Also conducts in dealership visits with Dealer leadership to attain new CPO commitments, to convert dealers to selling Nissan CPO. Ensures that dealerships understand resource requirements for success and provides training for both dealers and DOMs to support the execution of organizational objectives.

Job Functions

The following job function statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The statements reflect the expectations of the fully trained, proficient incumbent who meets all performance criteria.

Works collaboratively with cross-functional groups to drive additional revenue through CPO:

Financial Service Managers (FSM) from NMAC to grow finance penetration on CPO sales. NESNA and Market Source Vendors to expand sales of NESNA wraps on CPO sales. GP Sandy trainers - coordinates vendor responsibilities for GP Sandy CPO consultants for dealer training activities and program implementation. Coordinates priority dealers and markets with DOMs or FOMs to focus on CPO growth. Identifies any recurring concerns in dealerships relating to inadequate vehicle preparation or eligible vehicle noncompliance. Monitors dealer contact summaries within Dealer 360 and handles any escalation requests from Frontline Performance Group, Market Source, or GP Sandy related to noncompliance, engaging field and regional staff and national when appropriate. Works with the region's Marketing and Aftersales departments on strategies to increase CPO loyalty and service retention for future sales. Reviews reports from auditing vendor (Carcannon) and operational support vendor (Frontline Performance Group) to monitor and track that dealers are adequately following vehicle eligibility rules and conducting proper reconditioning of CPO and NRC vehicles. Tracks statistics and revenue about CPO and reports to DOMs routinely to assist in presenting the business case for selling CPO. Extracts and interprets sales data from MicroStrategy software and NRC portal. Identifies impact on dealership Pre-Owned gross performance and parts sales relating to certification and reconditioning of CPO vehicles, utilizing dealer financial statements and composite reports. Evaluates impact on new vehicle sales through routine dialog with DOM and dealerships.

Minimum Qualifications and Demonstrated Knowledge, Skills & Abilities

The following statements reflect the minimum skills and abilities required of the qualified applicant.

Education: Bachelor's Degree in Business or related field required.

Experience: A minimum of 3 years of progressive Marketing and Sales experience, including a minimum of 2 years of analytical experience in various specialties of the automotive industry including:

Sales Ops

Dealer Agreements

Marketing

Parts & Service

Sales Reporting

Mkt Rep

Market Analytics

Pricing

Consumer Affairs

Distribution

Customer Satisfaction/Experience

Advertising & Promotions

Warranty

Carflow, Mix Mgmt

Facilities/Merchandising

CMM/ Contests & Incentives

Manufacturing

Prior work may be a combination within a dealership, region, headquarters, or manufacturing facility and may be at the Analyst level or similar type of position.

Job Abilities & Skill:

• General understanding of the new vehicle, CPO, and rental programs and their value to increase customer loyalty and drive vehicle sales.
• Working knowledge of word processors, spreadsheets, other PC applications, or mainframe applications to produce non-standard, creative products. Additional knowledge of sales-related systems.
• Ability to prioritize own schedules and organize workload effectively with general daily supervision.
• Ability to function effectively and remain productive in an office environment.
• Dedication to meeting the expectations and requirements of internal and external customers.
• Attentive to others' opinions and perspectives.
• Result driven even in the face of resistance or setbacks.
• Ability to present ideas and analysis in an effective manner.
• Ability to understand the complexities of situations and solicit assistance from others as needed.
• Excellent communication skills with high attention to detail and analytical mindset. Adaptable and results focused with the ability to work in fast-paced, high-intensity environment.
• Passion for the automotive industry with a desire to pursue a Field Sales (DOM/FOM) career path at Nissan. Must be open to future relocation.

Physical Requirements

The physical requirements described below are representative of those an employee must normally meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform essential job functions.

Travel:

More than 50% day and overnight domestic travel.

Welcome to an open lane of possibility. Drive your career forward and join the company leading the technology and business evolution of the automotive industry by applying today.

Nissan is committed to a drug-free workplace. All employment is contingent upon successful completion of a drug screen for roles based in the United States and background screening for all positions.

All of us at Nissan - regardless of functional area or expertise - share a passion to design, manufacture, and sell high-performance vehicles. It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. **Visa sponsorship for this position is not available at this time.**

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.

Irving Texas United States of America