Rep Customer Service
UF Health
•
Jacksonville, FL
Company
UF Health
Location
Jacksonville, FL
Type
Full Time
Job Description
Overview:
Under the direction of the Supervisor, the Customer Service Representative is responsible for scheduling patient appointments and managing the clinical medical records system. The Customer Service Representative will serve as a liaison between patients and hospital staff.
Qualifications:Required Education:
High School Diploma or GED.
Preferred Education:
Completion of a Medical Terminology course.
Necessary Skills:
1. Must demonstrate effective verbal and written communication skills.
2. Ability to handle stressful situation in a professional and courteous manner.
3. Basic understanding of medical terminology.
Required Experience:
One to two (1-2) years customer service experience.
Preferred Experience:
Two (2) years of customer service experience in a health care related industry.
Age of Patient Served:
All Age Groups.
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Company Info
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Date Posted
07/03/2025
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