Repair technician

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Description

JOB SUMMARY

Perform troubleshooting/diagnostics and associated repairs of failed server components e.g. SSD, Annapurna, Memory DIMMs, Motherboards, CPUs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Adheres to all safety and health rules and regulations associated with this position and as required by Jabil.
• Complies with and follows all procedures within Jabil's security policy.
• Analyzes failure data/test scripts received from failed units and participates in testing of failed components using provided testers and scripts.
• Follows supplied run books and escalates gaps to Test engineer and LDT.
• Accurately identifies failed components using supplied hardware and software diagnostic scripts along with a visual inspection.
• Assists Debug Senior /Lead Debug tech. with the reporting of yield data trends, analysis and shares this feedback with Line Leads, Operations, Test and Quality.
• Completes documentation of all actions taken and keeps records of repairs and fixes for future reference.
• Troubleshooting failed server components by following the predetermined instruction path.
• Validates debug diagnoses, post rework, by using debug validation script.
• Other ad hoc duties may be assigned.
• Participates in Kaizen events
• Actively tracks own efficiency and output and works with LDT/Engineer to hit targets

JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS

• Minimum 12 months experience working in Jabil (technical role) is essential (for internal applicants).
• Intermediate knowledge of excel.
• understanding of server hardware.
• Basic understanding of Linux Operating System. Previous experience using Linux and related software advantageous.
• Basic knowledge and understanding of shell scripting.
• Basic understanding of various test tools used in Debug process at Jabil.
• Knowledge of Jabil Operating systems advantageous (iFactory/JDoc)
• Basic knowledge and understanding of the Process Control Plans.
• Basic knowledge and understanding how to process Failure Mode Effective Analysis
• Basic knowledge and understanding of the Material Review Board (MRB) Process and the implementation of MRBs.
• Ability to understand and utilize assembly documentation such as but not limited to the following: D-Tree, Schematics, BOM's, Visual aids, Debug, Testing tools and procedures.
• Basic understanding of overall ticket management process and functionality on iFactory (Debug comment tool)
• Ability to manage deadlines.
• Ability to work collaboratively in a team environment with strong interpersonal skills.
• To be certified and have completed the following Jabil Mandatory trainings (for internal candidates):
  • Manual Handling
  • Environmental, Health & Safety
  • Jabil's Cyber Security
  • Jabil's Dignity at Work
  • Jabil's ESD Training
  • Jabil's 5S Training
• Jabil's Manufacturing Overview

EDUCATION & EXPERIENCE REQUIREMENTS

• BS degree in Electronics (S/W elective)/ Mechatronics / Computer Programming/science or related discipline (L6/7)
• 1-2 years' experience working as a Debug Technician, or a similar role is required. May substitute experience in lieu of educational requirements.
• Proficient in Microsoft Excel skills/Linux

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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