Risk Manager

About PayJoy

PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2024 we have brought billions of dollars in credit to 12 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

This role

PayJoy is hiring a Risk Manager who will help us scale PayJoy’s point of sale phone finance lending portfolio in Mexico, LATAM, and other global markets. The right candidate will be ambitious, self-driven and data driven, as well as looking to have a big impact at a fast growing startup. The right candidate will also be deeply motivated by PayJoy’s mission to empower the next billion smartphone users.

As Risk Manager, you will be responsible for one or more of PayJoy’s portfolios. You will be using PayJoy’s data warehouse to build analysis, policy recommendations, and dashboards that optimize risk outcomes across LATAM countries. You will be focused on defining actionable next steps that improve product profitability and risk KPIs, all while maintaining laser focus on PayJoy’s mission of bringing finance to the next billion. You will work directly with and provide data leadership for a broad set of teams including: Exec Team, Product, Engineering and Go to Market. You will also be in charge of the day to day operations of our Brazil Portfolio and the relationship with key stakeholders. 

Responsibilities

• Use SQL and R or Python to extract and manipulate data that underpins your recommendations (we are very data-driven) 
• Make actionable recommendations about how to improve outcomes based on data analysis and a deep understanding of how our product works
• Work closely with the Data Science Team to implement ML and AI models that optimize portfolio outcomes 
• Define, implement and monitor A/B Tests with the product and marketing team that will improve our product and help us reach more customers
• Write succinct and thoughtful documentation that explains your recommendations
• Own risk KPIs for one or more portfolios

Responsibilities

• Bachelor's degree in Finance, Economics, Mathematics, Industrial Engineering or a similar field
• 4+ years of experience in risk management functions in fintech or commercial banking
• Strong general analytical and problem-solving skills 
• Mastery of SQL, proficiency in Python or R
• Understanding of statistical tools and methods, and experience working with large data sets 

Benefits

• Company-funded Health and Dental Insurance for employees and immediate family members
• Life insurance
• 30 days of Christmas bonus
• 20 days paid Vacation
• 50% Vacation premium 
• 13% Saving funds 
• $2,000 MXN monthly grocery coupons
• $2,000 USD annual Coworking Travel allowance
• $2,000 USD annual Professional Development allowance
• $500 USD annual Fitness allowance
• $500 USD Phone Finance allowance
• $250 USD Home Office equipment allowance
• $200 USD Headphone allowance

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening