Sales Associate and Firearms Instructor

SUMMARY: This position is primarily responsible for training employees and customers in the proper use of of revolvers, semi-automatic pistols and shoulder weapons utilizing – always demonstrating superior handling, proficient employment and justifiable use of firearms by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. Maintains the appropriate systems for the firearms training schedules. Reports any deviations / violations to Operations Supervisor. Conducts proper training evolutions in scheduled and unscheduled instances. Ensures that all instruction provided meets Top Gun training standards and goals. Conducts firearm safety and training meetings as needed. ATTENDANCE: Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Intellectual § Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data. § Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail. § Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations. § Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget. § Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Interpersonal § Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. § External Working Relationships – Develops and maintains courteous and effective working relationships with clients, vendors and/or any other representatives of external organizations. Leadership § Change Management -; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. § Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills. Organization § Business Necessity – The needs of the employer may be dependent on responding to and anticipating rapidly changing external and internal demands in all aspects of how business is conducted. This may include, but is not limited to, organization structure, finances, goals, personnel, work processes, technology, and customer demands. Therefore, it may become necessary to make modifications to how business is conducted and work is accomplished, with minimal or no advance notice to employees. Accordingly the employee must be capable of adapting, with minimal or no advance notice, to changes in how business is conducted and work is accomplished, with no diminishment in work performance. § Safety and Security –All employees are responsible for observing safety and security procedures as applicable and reporting potentially unsafe conditions to management. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.. LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of: Spreadsheet Software (Excel); Inventory Software; Word Processing Software (Word); Electronic Mail Software (Gmail); and Presentation Software (PowerPoint). CERTIFICATES, LICENSES, REGISTRATIONS: · A current and valid Texas Concealed Handgun License or License to Carry Handgun is required. · Other certifications such as NRA Basic Pistol Instructor and NRA Range Safety Officer are encouraged. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: · Demonstrates superior firearm handling skills. · Ability to help coordinate implementation plans. · Understands and conducts standardized work flows and procedures Embodies Top Gun Range Core Leadership Values: · A Commitment to customer service · A Commitment to role as an educator of both staff and customers · Honest, integrity, good judgement · Demonstrates high level of firearm handling skill · Complimentary skills to other Supervisors · Respected by all staff members. · Translates concepts and information into tangible results; Uses feedback to modify designs and programs; Demonstrates superior attention to detail. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Job Types: Full-time, Part-time Pay: From $12.50 per hour Benefits: • 401(k) • 401(k) matching • Employee discount • Flexible schedule • Paid time off • Retirement plan Schedule: • 8 hour shift • Day shift • Holidays • Night shift • Weekends as needed Supplemental Pay: • Bonus opportunities • Commission pay Ability to Commute: • Houston, TX 77057 (Required) Ability to Relocate: • Houston, TX 77057: Relocate before starting work (Required) Work Location: In person