Sales Manager

Company Description

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Job Description

KEY DUTIES AND RESPONSIBILITIES

• To approach the overall Wholesale market segment for the Minor Hotels Sales Cluster from a strategic perspective:
  • Ensure that the team fully understands the relative importance and priority of its current account base and prioritizes its efforts accordingly.
  • Ensure that the department is focused on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.
  • Continually review the actual production of each account against the potential for that account. Continually review and upgrade the client base.
  • Assign individual account responsibilities and targets with reference to the above points. Keep account responsibility under continual review.
• To manage the Wholesale team:
  • Set the financial objectives for each member of the team and manage them to ensure these objectives are met.
  • Ensure that all new team members are properly oriented in the strategy and positioning of the Minor Hotels brand, and able to articulate this positioning in the marketplace.
  • Ensure that all members of the team have the appropriate face-to-face selling skills to successfully do their job.
  • Manage the performance of team members, identify gap in skills necessary to perform their duties and recommend programmes to meet the skills requirements of the team.
• General department operations:
  • Maintain accurate management status reporting on business results, and Team Member action planning.
  • Ensure all sales people maintain a personal up-to-date knowledge on all Minor Hotels product and service offerings, including promotions. In addition, to be familiar with the products, services, rates new developments of our key competitors.
  • Ensure department operational budget is adhered to including effective cost control and procedures for approval of expenditure
  • Participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.
  • Create and implement packages and promotions for periods of low occupancy
  • Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise
  • Drive opportunities to upsell and cross-sell Minor Hotels products
  • Ensure that all administration work is processed quickly and efficiently.

Qualifications

Qualifications:

• Good analytical, interpersonal, Pro-active, self-motivated, loves challenges and problem-solving skills.
• Able to work in a fast-paced environment.
• Attention to detail and good sales and analytical skills.
• Creativity and commercial awareness, with a sense of commercial
• The ability to achieve sales targets and work in a highly pressurized environment.
• Passion to lead and a desire to succeed.
• Good Command of business English

Education:

• Bachelor’s degree in business administration (BBA)

Experience:

• A minimum of 3-5 years of relevant work experience in a 4 or 5-star Hotel
• Preferably in the hospitality industry, retail, and fashion business