Sales Manager, Google Customer Solutions, Market: UK and Ireland

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 8 years of sales experience in advertising, marketing, consulting, media, business development, or advertising agencies.
  
• Experience leading a sales team or developing sales professionals.
  
• Experience building a book of business.
  
• Ability to communicate in English fluently to support client relationship management in this region.

Preferred qualifications:

• Master's degree or MBA.
• Experience with or coaching digital campaign management in Google Ads or similar products.
• Experience in building relationships with internal and external C-level stakeholders in an advertising or marketing context.
• Knowledge of traditional and online marketing strategy and tactics or multi-channel experience.
• Ability to own sales team operations in UK and/or Irish market (e.g., portfolio management, team building, KPI measurement, execution).

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Lead the management, operations, training, coaching, and support of a sales team to deliver on business growth, engagement, and customer satisfaction goals for a portfolio of customers.
  
• Work with senior leaders to ensure collaboration between the team, partner sellers, and cross-functional teams, and align on priorities.
• Cultivate customer relationships through key C-level meetings and speaking engagements.
  
• Guide and hold the team accountable to build and manage long-term plans with customers at scale.
  
• Define the future of customer interaction (e.g., automation, first-party data, customer lifetime value, Online to Offline, CRM integrations, etc.) and help develop the necessary infrastructure and processes.