Sales Operations Associate

WHO WE ARE & WHAT WE DO

Founded by global technology pioneer, Larry Ellison and esteemed physician and author, Dr. David Agus, Sensei Ag is a market-changing AgTech company on a journey to improve human nutrition. Our greenhouse farms align technology with the environment to protect and preserve natural resources, while optimizing how we grow food. Merging agriculture and innovation to achieve sustainable farming practices allows us to grow high-quality, delicious produce year-round.

WHERE IS THIS JOB LOCATED?

This is an ON-SITE position - Staples, Ontario

COMPENSATION

$22.24 - $32.00 / Hour, Non-Exempt

BENEFITS WE OFFER

• Prescription Drug Coverage & Paramedical Services
• Medical Supplies & Equipment
• Hospitalization & Out of Province Emergency Medical Assistance
• Vision Care & Dental Care
• Basic Life Insurance & AD&D
• STD & LTD
• Optional Voluntary Life, Extended Healthcare & Critical Illness
• Dependent Life Insurance & Retirement Savings Plan with Company Match

ABOUT THE ROLE

The Sales Operations Associate will support our sales team in their daily activities and be a point of contact for customers' inquiries or requests. Our ideal candidate will be detail-oriented, able to multi-task, resourceful, able to problem-solve, meet deadlines and work well in a team environment.

WHAT YOU WILL DO

• Onboard new customers, maintain and update customer records.
• Email, phone or mail correspondence with brokers, customers and consumers.
• Receiving, processing and submitting purchases, credits or returns.
• Customer dispute support and processing.
• Logistics tracking for samples and deliveries.
• Support the Sales and marketing departments with administrative tasks. Sending samples, catalogs, marketing collateral, tradeshow supplies, etc.

WHAT SKILLS DO I NEED TO APPLY?

• Minimum of 1 year experience in administrative support, preferably in sales or operations.
• Strong time-sensitive administrative skills: able to support multiple sales professionals in various time zones.
• Proficient with Microsoft Office Programs: Excel, Outlook and calendar schedules.
• Strong calendaring and meeting management skills.
• Strong alpha-numeric data entry skills.
• Good aptitude for numbers.
• Strong customer service skills.
• Education: High School Diploma, GED or equivalent training and experience.

Bonus points if you have...

• Logistics and/or distribution knowledge.
• Previous agriculture administrative support experience.
• NetSuite system experience.

WHY YOU SHOULD JOIN US

Sensei Ag is expanding and seeking highly skilled individuals to be part of our team. Experience a dynamic and collaborative work culture as we revolutionize health and the future of food. We are looking for individuals who are intelligent, yet humble, dedicated and genuine with grit and lots of it! Become a part of our team today!

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.

Sensei Ag is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Commission and the Accessibility for Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please advise People Operations if you require an accommodation.