Salesforce Cloud Engineer

Job Description

Summary

Provides technical development leadership in designing, developing, and maintaining the Salesforce ecosystems, aligned with Architecture and implementation best practices. This includes Sales Cloud, Service Cloud, CPQ, Billing, and Field Services.

Duties and Responsibilities:

• Performs as an internal consultant, advocate, mentor, and change agent.
• Understands and consistently applies current application development methodology attributes and processes.
• Collaborates, defines, and maintains effective and efficient development processes, including but not limited to coding standards, design philosophy, testing methodology, usage of design patterns, UI standards, development, and coding tools and procedures.
• Ensures new enhancement requests are groomed and all scenarios are called out and clarified before story is picked for development.
• Develops optimal solutions keeping the user needs, system performance, maintainability, and scalability in mind.
• Strong in Lightning Flows and abreast with latest salesforce capabilities.
• Strong in Lightning Web components and Aura components.
• Experienced in optimizing queries by making proper use of indexes and skinny tables.
• In-depth review of development done by peers and provides effective feedback.
• Writes scenario-based test classes to help automated testing of the code developed.
• Provides timely assistance to production support team.
• Participates in the estimation, scope, and completion of new development requests.
• Assists in training of new users, and grows the Salesforce.com skill set across the organization.
• Effectively acts as the liaison between users and the application development teams.
• Ensures every development task is properly documented using design documents and flow diagrams.
• Works with cross-functional teams to identify technology modifications that will impact business processes.
• Prepares detailed flow charts, diagrams, and other architectural documentation outlining system capabilities and processes.
• Performs other duties as assigned.

Requirements:

Education: Four-year degree or equivalent

Experience: 7+ years

• 5-7 years of Object-Oriented software development experience
• 5 years developing in the APEX language including Classes and Triggers
• 5 years doing front end development using Force.com
• 5 years performing deployments from Sandbox environments all the way to Production
• Minimum 5 years developing on Sales and Service Clouds
• Preferred experience in leading design and solutions with Architecture for Salesforce implementations
• Preferred Copado experience

Skills:

• Has excellent organizational skills and a positive attitude.
• Demonstrates ability to follow defined processes, meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Is a great team player and proactively offers help or guidance to peers.
• Creative and analytical thinker with strong problem-solving skills.
• Must demonstrate very good verbal and written communication skills.
• Must demonstrate ability to communicate effectively at all levels of the organization
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
• Proven ability to design and implement new processes.
• Strong understanding of the platform, with the ability to support and build custom apps.
• Strong understanding of Salesforce.com best practices and functionality.
• A demonstrated ability to understand and articulate complex requirements.
• Demonstrates extensive knowledge of the principles, concepts and theories in own discipline, and broad knowledge of principles and concepts of other functions.

Compensation & Benefits:

The salary range for this role is $106,047-$212,095 and is based on experience and qualifications.

Certain roles are eligible for annual bonus and may include equity. These awards are allocated based on company and individual performance.

We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

#LI-REMOTE

About the Team

Company Overview:

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.