Salesforce Engineer - Contract

Crisis Text Line • Remote

Company

Crisis Text Line

Location

Remote

Type

Full Time

Job Description

Overview:

Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.

Our mission is at the intersection of empathy and innovation — we promote mental well-being for people wherever they are.

Our vision is an empathetic world where nobody feels alone.

Our core values are at the heart of all we do: connect with empathy, center equity, get it done together, and reflect and evolve.
 

Why you should join our team: 

  • Our work is transforming the way people in pain access support at their fingertips
  • Our work is innovative in the crisis response space
  • Our dynamic, fun, and diverse culture
  • Our meaningful cause, led by empathy and innovation
  • Our strong values at the center of all we do
  • Our commitment to diversity, equity and inclusion
  • Our commitment to engagement and belonging
  • Our commitment to our employees and their holistic wellbeing
  • Our  value of work/life balance
  • Our growth mindset and prioritize professional development
  • Our leaders who truly care

Responsibilities:

  • Developing Salesforce features in Apex: Designing and implementing custom functionalities using Apex, Salesforce’s programming language, to meet business requirements.
  • Bug fixing: Investigating and resolving issues reported by users or identified during testing, ensuring smooth operation and functionality of the Salesforce platform.
  • Configuring Salesforce permissions: Setting up user access and permissions, ensuring proper security and data integrity within the Salesforce environment.
  • Troubleshooting bugs: Identifying the root causes of issues, debugging code, and resolving technical problems to maintain a stable and reliable Salesforce system.
  • Fixing data quality issues: Analyzing and rectifying data quality issues, including data validation, cleansing, and standardization to ensure accurate and consistent data across the platform.
  • Configuring and tweaking Flows: Building and modifying Salesforce Flows, a declarative tool for automating business processes, to streamline workflows and enhance user experience.
  • Testing: Conducting thorough testing of Salesforce features, configurations, and customizations to ensure they meet requirements and perform as expected.
  • In addition to these tasks, you may also collaborate with stakeholders, gather requirements, participate in code reviews, and provide technical guidance and support to other team members.

Only candidates in the following states will be eligible for employment: CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, IA, MD, MA, MI, MN, MO, NJ, NM, NY, NC, OH, PA, SC, TN, TX, UT, VA, WA.

Benefits:

Crisis Text Line employee  benefits are thoughtfully designed using an equity lens, acknowledging that we are all unique human beings with individual life circumstances that require flexibility and support. 

 Benefits include: 

  • 20 paid holidays including:
    • Federal  holidays like Juneteenth and Labor Day
    • Election day
    • Holiday break from Dec 24  through January 1
    • 2 renewal days 
    • 2 floating holidays  
  • Flexible  paid time off, including: 
    • 15 vacation days
    • 3 personal days
    • 7 sick days 
  • Medical, dental, and vision benefits for the staff member and family at no cost to the employee
  • 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness,  regardless of personal contribution
  • 12 weeks paid parental leave (after 6 months of employment)
  •  Student loan repayment (after 2 years of continuous full time service)
  • Family support through a virtual childcare platform
  • Stipends/Allowances
    • Mental health  (Monthly) 
    • Internet Service (Monthly) 
    • Professional Development (Annual)
    • Wellness (Annual)
    • Home office setup (One time/First year)
(Benefits only apply to full-time employees)Crisis Text Line is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We provide reasonable accommodation to individuals who have a disability and meet the skill, experience, education, and other job-related requirements of the role to allow the individual to perform the essential functions of the job.


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Date Posted

07/15/2023

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