SAP ABAP Developer - Hybrid

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SUMMARY

SAP ABAP developer with techno-functional skillset who can help develop, design, maintain, enhance SAP applications primarily in SAP IS-U and SAP CRM modules supporting key Back office and some front-office processes for the utility industry.

Specifically: SAP ABAP, HANA modelling, SQL Script, AMDP, UI5 Development experience.

Experience with CRM processes such as UI5 Development for customer enrollment and service and underlying OData Services, CRM-Interaction Center, SOAP & REST Based Web Services, CRM middleware monitoring and troubleshooting and ISU processes such as account maintenance, customer inquiry, credit and collections, device management, FICA, commodity market transactions and non-commodity setups.

Strong understanding of electricity utilities and retail industry as well as the meter-to-cash processes preferred.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Design, enhance, maintain and support retail-based utility SAP Back office and SAP CRM front office processes working within a team-first oriented environment, primarily skilled in SAP ISU and ECC domain
• SAPUI5 Development, Debugging and Troubleshooting
• Web service development including SOAP XML based and REST Based
• HANA related development - Modelling, SQL Script, AMDPs and CDS views
• CRM Middleware - Monitoring & Troubleshooting BDOC failures for Master data and transaction Data
• Experience with CRM and SD Integration - CRM/SD Contracts/DMRs and SD Billing
• OData Development
• Debugging skills are must
• Adobe Forms
• In-depth working experience as ABAP developer with techno-functional skillset and exposure to deregulated or regulated electricity markets in US
• Develop and maintain processes, applications, standard application programs providing business functions, such as online screens, batch reports, creation of applications interface files, and basic WEB knowledge
• Determine detailed system requirements based on business requirements provided by the Operations groups
• Configure and test ECC/IUT modifications to support new system development, enhancements, and production support modifications
• Translate functional specifications from the business and functional personnel for customized modifications that cannot be delivered through CRM/ ECC development
• Unit test program changes
• Provide subject matter expertise for the impact assessment and testing of SAP AOPs (add-on packs) and SAP Release upgrades
• Support the development and execution of Enterprise Test scripts
• Investigate problems reported by the end-users to the Help Desk, resolve production incidents and handle on-call pager if required
• Help with SAP CRM/ISU/CCS day-to-day production support issues and related system issues that arise in the daily operations of the system
• Provide subject matter expertise to the operations groups in order to assist with problem solving and as a resource for training development
• Interface with operations team and business teams to realize requirements, existing business processes, resolve issues and determine cost estimates
• Perform other duties as assigned

NICE TO HAVE

• Familiarity with Texas (ERCOT) or North East Market Transactions
• Experience working in a waterfall and Agile framework - SCRUM, KANBAN

EDUCATION

• Bachelor's degree in an accredited four-year college in computer science, software engineering or university or equivalent work experience

EXPERIENCE

• A minimum of 5 to 7 years of SAP development/configuration experience required

SPECIAL SKILLS

• Performance tuning, code optimization, and staying abreast of latest coding and optimization standards
• Process-oriented and analytical, quality-oriented thinking is a must. The individual will be required to identify logical, rational approaches to business solutions
• Experience working with end users, taking their business problems and translating them into system requirements
• Lead / Coordinate a small, well-defined portion of a project or work process
• Configuration, testing, maintenance, enhancements and or support activities
• Evaluating user change requests and obtains approval to make modifications
• Lead project planning sessions with team members to analyze business and technical requirements
• Conducting unit testing to ensure application meets specifications
• Working within a system related or operations related front office environment
• This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned
• Flexibility, dedication, and team-spirit are required
• Strong organizational skills
• Excellent verbal and written communication skills are required in order to provide appropriate cross functional support and interaction

Physical Requirements

• Hybrid Environment
• Ability to attend meetings either remotely or in person and respond to application problems as needed

Working Conditions:

• Open office environment
• Major activities performed on PC connected to Unix, and client/server applications
• Requirements for telephone consultation & support with clients
• Duties are performed during standard business hours, in addition, there is a rotation of on-call support across the team, requiring 24-hour availability to respond on some nights and weekends
• Willingness to work outside normal business hours as necessary, especially during critical issue resolution and to achieve project milestones
• Ability to work remotely from a safe location to help support business continuity plan and guideline during any climatic events, disasters and pandemic

Why NRG is a great place to work:• Great company culture!! Voted as a BEST employer by Forbes• A competitive total compensation package, including annual incentive and/or commission• Stock Purchase Plan • Benefits on the first day of employment - Medical, Dental, Vision, Life Insurance, and Short Term Disability, Wellness program, etc. • Company-paid life insurance and disability insurance• 401 (k) plan to help save for retirement• Generous PTO plan, plus 8 company holidays, and 3 floating holidays• Numerous discounts, including electricity discounts on NRG brands

Compensation

The salary range for this role is $100,000 - $145,000. Pay is based on several factors, including but not limited to education, work experience, certifications, etc.

NRG Energy is committed to a drug and alcohol free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.