SAP IT Manager

We're on it!

Arvato offers you one of the most dynamic work environments you can imagine. We are growing, innovating and we solve the challenges of our clients around the world every day. How do we do it? With our global team of 17,000 colleagues at 87 locations in over 17 countries and our special spirit: We're on it! As a strategic growth partner for our clients, we use cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to realize complex, global supply chain solutions.

About Arvato

We're on it. That's working at Arvato.

Arvato offers you one of the most dynamic work environments you can imagine. With a digital, entrepreneurial, and agile mindset, 17,000 colleagues at 87 locations in over 17 countries are making our vision a reality: We want to be the most client-oriented international supply-chain company with the strongest focus on people and technology.

We are a global team player.

We grow, we innovate, we master the challenges of our clients all over the world every day. How do we do it? With our special spirit: We're on it. For us, that means: We are on the move. We get involved where we are needed. We support each other. We think, change, and find solutions; so that together we can give our best every day.

If you have speed, personal responsibility, innovation, and teamwork in your DNA and want to work in a future-proof industry, only one question remains: Are you on it?

Job Responsibilities

• Implementing new customer projects and change requests for Arvato SCS with direct interaction with internal stakeholders, and external clients.
• Manage SAP implementation lifecycle including the gathering of requirements, process analysis, designing, implementing solutions, deployment, and documenting, training and supporting users.
• Primary point of contact with business, operations and client to drive optimization, productivity and meet business needs.
• Experienced in working on end-to-end SCM processes in the MM/SD/LES/PP/WM/IM area.
• Deep understanding of Logistics with integrated WM with HU management, RF scanning, batch management and serialization as well as sound knowledge of shipping and transport management.
• Part of global IT team responsible for process alignment for all regions for clients
• Supervisory and people management for SAP team within site
• Responsible for estimates, budget and IT costs for area of responsibility

Education and Experience

• Bachelor's degree in computer science or closely related field preferred; equivalent experience will be considered
• 5+ years of SAP support/implementation experience required
• 3+ years of ABAP and debugging experience required
• 1+ years experience with people management or leadership role

Technical Skills or Abilities Preferred

• SAP R/3 experience required, with some S/4 Hana experience preferred
• LES experience is a plus
• ABAP, Open SQL, XML, BAPI's and BADI's, SAP Queries
• RF Gun/Mobisys (mobile application), IDoc's (EDI), QM is a plus
• ITIL certification preferred
• WM, SD & MM expertise required, IM, FI, CRM preferred
• Experience with Profiforms, Smartforms, Bartender and Centralized Output management preferred
• Proactively identify problematic issues (data or process) and work with the necessary individual(s) to resolve such issues
• Work with business users to gather more details on new SAP issues, categorize the issues accurately to help address them in a timely manner
• Intellectual curiosity, problem solving and detail oriented
• Provide high quality support in all areas of the operation
• Strong analytical and troubleshooting skills
• Very good communication skills and follow-through ability
• Work independently in an international environment

Physical Requirements

• Sit for extended periods of time within an office environment

• Walk/stand for extended periods of time within a warehouse environment

Benefits/Perks

• 401K with company matching 6%, vested after 1st anniversary year
• Medical, Dental, Vision, Health, Life Insurance, Short-term and Long-term disability
• Flexible Spending Accounts
• PTO that includes 8 company paid holidays
• Available legal assistance (prenups, wills, child support, divorce, etc.)
• Discounts for entertainment and travel across the US (theme parks, cinema, hotels, flights, etc.)
• Tuition reimbursement
• In-house university with access to 500+ online courses (excel, human resources, management, etc.)
• Access to 3rd party resources (childcare assistance, family therapists, transportation assistance, etc.)
• Monthly engagements that sometimes include free meals (Chick-Fil-A, pizza, snacks, etc.)

Travel Requirements - Some domestic and international

Standard General Security Roles and Responsibilities

Understand and adhere to policies, guidelines and procedures pertaining to the protection of Information Assets, integrity of customer transactions, proper and ethical utilization of access privileges and resources provided to perform the role. Fully comply with all provisions of the Company Code of Conduct, Use of Company Computer and Use of Communications Systems, and Telephone/Mobile Device Use Policy.

Protect company assets, systems, proprietary and confidential information in accordance with Arvato Confidentiality policy and Corporate Information Security Policies and Procedures.

Proactively report actual or suspected vulnerabilities, security incidents and breaches in the confidentiality, integrity, or availability of Information assets as per the Company's Incident Reporting Process.

Process personal data, client data and employer business specific data in accordance of Personal Data Protection Act, in compliance with the CCA and in accordance with employer's Work Procedure Rules, IT and Data Protection and other guidelines provided by employer.

About our company:

Arvato - the spirit of solutions!

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA.

Arvato is an Equal Opportunity Employer and values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Company: Arvato Digital Services LLC

Country: United States of America

State/Region: Tennessee

City: Memphis

Postal Code: 38118

Job ID: 263409

Date: Aug 22, 2023

Location: