Senior Account Manager
Company
Wonolo
Location
USA
Type
Full Time
Job Description
- Grow, retain, and manage key customer partnerships to align with business goals and strategy while also being the customers' internal advocate at Wonolo
- Develop a deep understanding of the customers' goals, develop a strategy, negotiate, and implement strategic initiatives including account renewals
- Lead kick-off calls, post-launch reviews, and quarterly business reviews with key accounts to align on upcoming opportunities
- Partner closely with Sales, Customer Operations, and Product teams to make sure customers have the best possible experience
- Travel as needed for customer relations (up to 30%)
- 4-6+ years of account management, consultative business development experience or Customer Success
- Experience building large enterprise client relationships while also discovering and closing revenue generating opportunities
- Strong understanding of working with contractual agreements - i.e. master service agreements (MSA), requests for proposal (RFP), and statements of work (SOW)
- Experience selling into or supporting clients in light industrial or HR/procurement organizations
- A self-starter with strong organizational, analytical, and communications skills (both written and verbal)
- Staffing experience
- Experience with 2-sided marketplaces
- Start-up experience
- Experience using Salesforce
- Experience using Business Intelligence (BI) Tools (extra points for Looker experience)
- The expected pay range for this position is $182,500 - $230,000 OTE (base + commission). Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, and years and depth of relevant experience. Additionally, this role is currently eligible to participate in Wonolo’s equity plan as well as a range of health and wellbeing, retirement savings, and other benefits within a holistic total rewards offering.
- The opportunity for growth in a mission-driven and well-funded start-up
- Meaningful equity and company bonus
- We pay 100% of the medical/dental/vision insurance premiums for you
- Generous parental leave plan
- Cell phone reimbursement and company laptop
- Access to continued learning, unlimited access to Udemy for Business sponsored by Wonolo
- Retirement plans as well as life and disability insurance
- Access to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and wellbeing courses
- We encourage a healthy work-life balance and offer flexible schedules, an open vacation policy, and the ability to work from anywhere in the U.S. or Canada (no more commutes!)
- Team outings, happy hours, company off-sites, and more!

Date Posted
01/16/2024
Views
0
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